Service Advisor

SHOTTENKIRK AUTOMOTIVE GROUP, INC; Granbury (TX); On-site; USD 50,000 - 125,000; Full time

Job summary

A family-owned automotive group in Texas is seeking an entry-level Service Advisor. Responsibilities include greeting customers, obtaining vehicle information, and preparing estimates. Candidates should have a proven track record in customer satisfaction and a desire for a long-term career. This is a full-time position offering competitive pay ranging from $50,000 to $125,000 annually.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor or similar role.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Prepare accurate estimate of costs.

Skills

Exceptional customer satisfaction

Energetic personality

Computer skills

Job description

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SHOTTENKIRK AUTOMOTIVE GROUP, INC provided pay range

This range is provided by SHOTTENKIRK AUTOMOTIVE GROUP, INC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $125,000.00/yr

Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long‑term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Motor Vehicle Manufacturing