Service Advisor

Clawson-Honda-of-Fresno; Fresno (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Paid holidays

PTO from day 1

Long-term disability

Life insurance

401(k) retirement plan

Vehicle discounts

Service discounts

Job summary

Clawson-Honda-of-Fresno in Fresno, CA seeks a full-time Service Advisor to estimate parts and labor costs, record work details, and ensure top-notch customer service. You will relay customer needs to technicians and help schedule maintenance while maintaining organized records.

A friendly, outgoing personality and strong communication skills are essential for success. Qualified candidates with automotive dealership experience and a valid driver's license will fit best.

Qualifications

• Service advisors must have an outgoing and friendly personality.
• Candidates must have quality customer service skills.
• All candidates must be team players and work well with others.
• Candidates must possess strong communication skills (bilingual is a plus).
• Service advisors will multi-task while maintaining a clean and organized station.
• Automotive dealership service experience is also a plus.
• All employees must have acceptable driving records and a valid driver's license.
• All employees must have successful in creating good customer relationships and having a good customer base.

Responsibilities

• Create cost estimates for parts and labor.
• Maintain detailed records of work performed and customer feedback.
• Provide excellent customer service and address scheduling and car maintenance concerns.
• Communicate effectively with service technicians about customer needs, new products, and additional repairs.
• May be assigned additional responsibilities as needed.

Skills

Outgoing personality

Customer service

Team player

Strong communication

Bilingual a plus

Job description

Requirements:

We are seeking a full-time candidate for a position as an established, long-tenured Service Advisor. Candidates must have a flexible schedule as the service department is open Monday

to Saturday. Candidates will need to be reliable, missing time away from work only hurts the

overall production of our team. The candidate will be responsible for creating cost estimates for

parts and labor, as well as maintaining detailed records of work performed and customer

feedback. Providing excellent customer service is a key part of this role, including addressing

customer concerns regarding scheduling and car maintenance. Effective communication with

service technicians about customer needs, new products, and suggestions for additional repairs

is essential. Additional responsibilities may be assigned as needed.

Rewards:

• Medical, Dental, and Vision Plans
• Paid Holidays
• Start accruing Paid Time off (PTO) from day 1!
• Long-Term Disability.
• Employer Paid Life Insurance.
• Automatic enrollment in 401(k) Retirement Plan.
• Vehicle, Service, and Part Discounts

This position has the full capability to make an approximate range of $80,000-$120,000 per

year based on your drive and self-motivation. This position is performance based, as the

candidate will need to meet or exceed base line expectations on a monthly basis. Please

note that the pay range provided is a good faith estimate for the position at the time of

posting. Final compensation may vary based on factors including but not limited to

background, knowledge, skills, and abilities as well as the geographic location of the

position.

Qualifications:

Service advisors must have an outgoing and friendly personality. Candidates must have quality

customer service skills. All candidates must be team players and work well with others. Candidates

must possess strong communication skills (bilingual is a plus). Service advisors will multi-task while

maintaining a clean and organized station. Automotive dealership service experience is also a plus.

All employees must have acceptable driving records and a valid driver's license. All employees

must have successful in creating good customer relationships and having a good customer base.

Minimum Experience:

Must have at least 2 years of Service Advisor experience