Service advisor

Foss Motors Inc; Exeter (NH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Training

Paid Vacation

Family owned and operated

Positive and professional environment

Paid for lease (Sales who hit specific

Uniforms provided (Service)

401k

Job summary

Foss Motors Inc in Exeter, NH is seeking a Service Assistant Manager in a fast-paced, family-owned dealership environment. The role offers a positive, professional atmosphere with comprehensive benefits and growth opportunities.

Responsibilities include coordinating between customers and technicians, prioritizing service needs, and ensuring a high-quality dealership experience for every guest. We provide health and life insurance, paid training and vacation, a 401k plan, and uniforms for service

Qualifications

• Technical automotive knowledge.
• Demonstrated ability to manage others.
• Organized and friendly personality.
• Dealership experience preferred.

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Serve as a liaison between technicians and customers.
• Dispatch work to technicians.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Distribute work between technicians.
• Prioritize required services.
• Ensure customer has a positive dealership experience.
• Provide concierge support for owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Spend quality time building relationships with the customers.

Skills

Technical automotive knowledge

Demonstrated ability to manage others

Organized and friendly personality

Job description

Service Asst. Manager

We are a family owned and operated business, which means that we will always provide you with a positive and professional environment for you and all your automotive needs. We are proud of the team that we have here at Foss Motors and are looking for professionals who can provide the level of service our customers deserve. If you're interested in a fast paced and exciting work environment that also offers fantastic benefits,

WE OFFER:

• Health/Dental/Vision Insurance
• Life Insurance
• Paid Training
• Paid Vacation
• Family owned and operated
• Positive and professional environment
• Paid for lease (Sales who hit specific quota)
• Uniforms provided (Service)
• 401k

RESPONSIBILITIES:

• Ensure that customers receive prompt, courteous, and effective service.
• Serve as a liaison between technicians and customers.
• Dispatch work to technicians
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Distribute work between technicians
• Prioritize required services
• Ensure customer has a positive dealership experience
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Spend quality time building relationships with the customers

REQUIREMENTS:

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership Experience Preferred

Service, Service Manager, Automotive, Auto, Dealership, Cars, Service Director