Service Writer $2500 SIGN ON BONUS

Foss Motors Inc; Exeter (NH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Life Insurance

Paid Training

Paid Vacation

Family owned and operated

Positive and professional environment

Paid for lease (Sales who hit specific

quota)

Uniforms provided (Service)

Speciality tools provided (Service)

Job summary

Foss Motors Inc in Exeter, NH is seeking an experienced Service Writer to meet with customers, assess repair and service needs, and coordinate vehicle work to ensure timely delivery and high customer satisfaction.

The role requires a valid CDL, accredited service-advisor training, and strong English communication skills. You will work in a fast-paced environment with a focus on quality, efficiency, and professional customer service.

Qualifications

• High School Diploma or equivalent.
• Valid CDL.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to read, write and speak English fluently.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Proficient use of computers/business machines.

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customer’s vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

Skills

Automotive service advisor experience

Fluent English

Proficient use of computers

Education

High School Diploma or equivalent

Valid CDL

Accredited service advisor training

Job description

Service Writer $2500 SIGN ON BONUS

We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are proud of the team that we have here at Foss Motors and are looking for professionals who can provide the level of service our customers deserve. If you're interested in a fast paced and exciting work environment that also offers fantastic benefits,

RESPONSIBILITIES

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customer’s vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS

• High School Diploma or equivalent.
• Valid CDL
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to read, write and speak English fluently.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Proficient use of computers/business machines

BENEFITS

• Health/Dental/Vision Insurance
• Life Insurance
• Paid Training
• Paid VacationFamily owned and operated
• Positive and professional environment
• Paid for lease (Sales who hit specific quota)
• Uniforms provided (Service)
• Speciality tools provided (Service)