Service Advisor

Elko Motor Company; Elko (NV); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

FREE College for employees and family members

Medical and Dental

Vision Insurance

Life Insurance

401K Plan

Employee discounts on products and services

Job summary

A reputable automotive dealership in Elko, Nevada, is seeking an Automotive Service Advisor to provide exceptional customer service and oversee repairs and maintenance. This role requires strong communication skills, knowledge of automotive systems, and multitasking abilities in a fast-paced environment. Responsibilities include greeting customers, providing estimates, scheduling services, and ensuring customer satisfaction. The company offers comprehensive benefits, including free college for employees and their family members, medical, dental, and vision insurance.

Qualifications

• Experience as an automotive service advisor or related field.
• Ability to work in a fast-paced and high-pressure environment.
• Proficient in computer systems and software applications.

Responsibilities

• Greet customers and provide a warm atmosphere.
• Listen to customer concerns and communicate with technicians.
• Provide accurate estimates for repairs and maintenance services.
• Schedule appointments and ensure timely completion of services.
• Follow up with customers to ensure satisfaction.
• Keep detailed records of services provided.

Skills

Excellent communication and interpersonal skills

In-depth knowledge of automotive systems and repairs

Strong problem-solving and decision-making abilities

Attention to detail

Strong organizational skills

Job description

Description of the role

The Automotive Service Advisor at Elko Motor Company is responsible for providing exceptional customer service and overseeing automotive repairs and maintenance. This role requires strong communication skills, extensive knowledge of automotive systems, and the ability to effectively multitask in a fast-paced environment.

Benefits

• FREE College for employees and family members
• Medical and Dental
• Vision Insurance
• Life Insurance
• 401K Plan
• Employee discounts on products and services

Responsibilities

• Greet customers and provide a warm and welcoming atmosphere
• Listen to customer concerns and effectively communicate with technicians
• Provide accurate estimates for repairs and maintenance services
• Schedule appointments and ensure timely completion of services
• Follow up with customers to ensure satisfaction and resolve any issues
• Keep detailed records of services provided and maintain customer database
• Stay up-to-date on industry trends and technological advancements

Requirements

• Previous experience as an automotive service advisor or related field
• Excellent communication and interpersonal skills
• In-depth knowledge of automotive systems and repairs
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced and high-pressure environment
• Attention to detail and strong organizational skills
• Proficient in computer systems and software applications

About the Company

Elko Motor Company is a reputable automotive dealership located in Elko, Nevada. We are committed to providing the highest quality vehicles and services to our customers. With a team of dedicated professionals, we strive to create a positive and rewarding work environment. Join us and be a part of our success story!

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.