Service Advisor

Best-One-Tir; Elizabethtown (KY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Top Pay

Weekend off

Holidays & vacations

Health insurance

401(k) match

Team discounts

Training & development

Job summary

Best-One Tire & Service in Elizabethtown, KY is seeking a Service Advisor to deliver outstanding customer service and create raving fans. The role requires at least 1 year of experience in a retail tire or automotive service environment and a customer-focused mindset.

You will greet customers, explain service outcomes, coordinate with technicians, and ensure accurate paperwork while keeping operations smooth. Starting pay is $20/hour with potential increases based on experience.

Qualifications

• Must have at least 1 year of experience in a customer-facing service environment.
• Must be proficient with Windows-based computers with strong attention to detail.
• Must have reliable transportation and a commitment to good attendance.
• Must maintain a positive and friendly attitude while providing service beyond expectations.

Responsibilities

• Answer phones and greet and assist customers in a respectful and timely manner.
• Answer customer questions about service outcomes and consult with technicians when necessary.
• Inform customers of changes in service or when their vehicle is ready to be picked up.
• Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards.

Skills

Customer service

Communication

Attendance

Multitasking

Tools

Windows-based computers

Job description

Description

Service Advisor | Best-One Tire & Service | Elizabethtown, KY

Join the Best-One Team!

Best-One Tire & Service in Elizabethtown, Kentucky is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!

What You’ll Earn:

Starting at $20/hour, with higher pay based on experience.

Why You'll Love Working Here:

• Top Pay - the more you know, the more you earn
• Home on the Weekends
• Paid holidays & vacations; closed most major holidays
• Health/dental/vision insurance
• 401(K)- Company Match!
• Team member discount program
• Continuing education/training
• ...and being a part of a company that offers a career, not just a job!

What You'll Do as Service Advisor:

• Answer phones and greet and assist customers in a respectful and timely manner.
• Answer customer questions about service outcomes and consult with technicians when necessary.
• Inform customers of changes in service or when their vehicle is ready to be picked up.
• Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards.

What We're Looking For:

• Must have at least 1 year of experience in a customer-facing service environment.
• Must have proficiency with Windows-based computers with strong attention to detail.
• Must have reliable transportation and a commitment to good attendance.
• Must maintain a positive and friendly attitude while providing service beyond the expectations of our customers.

Who we are:

For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285+ locations across 35+ states. While we've grown, one thing hasn't changed our commitment to taking care of our customers and our team members.

Our mission is simple: Create Raving Fans. And we know our success starts with our team members our internal ravings fans.