Service Advisor

Martin Automotive Group; El Monte (CA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical, Dental, Vision, Life Insurance

401k

Paid Holidays

Weekly Paychecks

Job summary

Martin Automotive Group is seeking a dedicated Service Advisor for its El Monte Nissan location in California. The successful candidate will be responsible for greeting customers, obtaining vehicle information, and preparing accurate cost estimates. A high school diploma, experience in service advisory roles, and strong customer satisfaction skills are required. Benefits include medical, dental, vision insurance, 401k, and a salary of $17 per hour plus commission and bonuses.

Qualifications

• Must have high school diploma or GED.
• Proven record of achieving exceptional Customer Satisfaction.
• At least 1 year as a Service Advisor or similar role.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Prepare an accurate estimate of cost for labor and parts.

Skills

Customer Satisfaction

Bilingual

Integrity

Education

High school diploma or GED

Job description

Martin Automotive Group is searching for a Service Advisor to join our team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Qualifications

• Must have high school diploma or GED
• Proven record of achieving exceptional Customer Satisfaction
• At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
• Above average energy level
• A desire for a long term career with a growing organization
• Bilingual preferred but not required
• Personal and professional integrity

Benefits

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $17 per hour + commission + bonus