Service Advisor

Crain Automotive; Arkansas; On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development

Collaborative environment

Job summary

Crain Automotive is seeking a customer-focused Service Advisor to join our automotive team in a dynamic, fast-paced environment. You will interact with customers, assess service needs, and advise on maintenance and repair options to ensure satisfaction.

Responsibilities include scheduling, coordinating with technicians, and maintaining detailed records while following up on services to secure ongoing customer relationships.

Qualifications

• Previous automotive service advising experience preferred.
• Strong communication and interpersonal abilities.
• Ability to work in a fast-paced setting.

Responsibilities

• Interact with customers to understand service needs.
• Provide expert advice on maintenance and repair options.
• Schedule appointments and handle inquiries.
• Collaborate with technicians to ensure timely service.
• Maintain records and follow up on completed services.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Fast-paced environment

Automotive knowledge

Job description

Join Our Team as a Service Advisor!

Are you a customer-focused professional with a passion for the automotive industry? We are seeking an enthusiastic Service Advisor to join our dynamic team!

Responsibilities

• Interact with customers to understand their service needs
• Provide expert advice on vehicle maintenance and repair options
• Schedule service appointments and manage customer inquiries
• Collaborate with technicians to ensure timely and efficient service delivery
• Maintain accurate records and follow up with customers on completed services

Qualifications

• Previous experience in automotive service advising is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

Why Join Us?

• Competitive salary with performance-based incentives
• Comprehensive benefits package
• Opportunities for professional development
• A supportive and collaborative work environment