Service Administrator

S.L. Nusbaum Realty Co.; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

S.L. Nusbaum Realty Co. is seeking a Service Administrator to support residents, staff, and management in daily maintenance operations. The role focuses on coordinating maintenance requests, processing work orders, and ensuring safety and cleanliness of the community.

You will schedule contractors, track records, and assist with housekeeping coordination while adhering to Fair Housing Laws and company procedures. Strong communication and organization are essential.

Qualifications

• High School Diploma or GED required.
• Ability to type forms and short correspondence accurately and communicate cooperatively on the telephone.
• Valid Driver’s License required if operating a vehicle.

Responsibilities

• Responds to requests for maintenance assistance by promptly advising maintenance staff.
• Prepares service orders and purchase orders.
• Orders maintenance supplies.
• Maintains the maintenance department’s records.
• Schedules maintenance/repair activities involving contractors.
• Schedules housekeeping services.
• Abides by Fair Housing Laws.

Skills

Typing

Communication

Valid Driver's License

Education

High School Diploma/GED

Job description

JOB TITLE:

Service Administrator

REPORTS TO:

Service Manager

SUPERVISES:

N/A

POSITION TYPE:

Full-Time, Non-Exempt

SUMMARY OF POSITION:

Assist the residents, staff, and management by providing support services designed to ensure a clean, safe, comfortable, and attractive property. This position is considered an essential function to the operation of the community therefore, consistent attendance is an essential function of this position, as it directly impacts the employee’s ability to perform their duties effectively and ensures proper workflow and communication within the team.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Responds to requests for maintenance assistance by:
• Promptly advising maintenance staff.
• Preparing service orders, purchase orders.
• Order maintenance supplies.
• Maintains the maintenance department’s records.
• Schedules maintenance/repair activities involving contractors.
• Schedules housekeeping services.
• Abides by Fair Housing Laws.

OCCASIONAL FUNCTIONS:

• May supervise pool area during the season.
• Participate in inspections of properties and perform other duties as may be requested by management.
• may be exposed to potentially harmful products (chemicals).

POSITION REQUIREMENTS / QUALIFICATIONS:

• High School Diploma/GED
• Ability to type forms and short correspondence accurately and communicate cooperatively on the telephone.
• Valid Driver’s License (if operating a vehicle)

PHYSICAL ACTIVITIES:

• Physical Activities up to and including walking, bending, stooping, reaching, kneeling, crawling, stretching, climbing stairs or ladders, and standing for periods of time.
• Ability to lift and move up to 50 lbs.

GENERAL:

• Hours worked will coincide with the hours of operation in the community. This position may be required to work on weekends as necessary.