Service Administrator

Link-Belt Cranes; Frederick (MD); On-site; USD 38,572 - 46,838; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Job summary

Link-Belt Cranes in Frederick, MD is seeking a Service Administrator to support the service department in day-to-day operations, invoicing, and scheduling.

The perfect candidate will have a HS diploma or GED, at least 1 year of service/equipment experience, and be proficient with Microsoft Word, Excel, and Outlook. Strong communication, detail orientation, and multitasking are essential. The role includes competitive hourly pay and full benefits.

Qualifications

• HS Diploma or GED required.
• 1+ year of experience in service and equipment industry, preferably heavy equipment.
• Proficient in MS Word, Excel and Outlook; strong communication and multitasking skills.

Responsibilities

• Assist Manager in service-related paperwork and procedures.
• Open and track service work orders; post labor hours and sublet charges; close upon completion.
• Prepare and process service invoices and credit memos per accounting policies.

Skills

Detail oriented

Multitask

Communicate professionally

Education

HS Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Link-Belt Cranes, with headquarters in Lexington, Kentucky, U.S.A. is a leader in the design and manufacture of telescopic boom and lattice boom cranes for the construction industry worldwide.

Position: Service Administrator

Location: Frederick, MD

Job Id:3038-NE033

# of Openings:1

Link-Belt Mid-Atlantic is a construction equipment company offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Administrator role open at our Frederick, MD branch.

Job Description Summary

Provide administrative support to service department

Essential Job Functions Include:

• Assist Manager in all service-related paper flow and procedures.
• Open service work orders, track the progress of each by posting the related labor hours and sublet charges, review with Manager for accuracy and close them upon completion.
• Prepare and process all service invoices and credit memos in a timely manner and in accordance with policies established by the accounting department.
• Assist Manager on service-related phone calls and scheduling as needed.
• Monitor labor and other charges stored in work-in-process for accuracy, and to ensure the timely closure of completed repairs.
• Monitor and track all campaigns.
• Maintain mechanic information, driving records and monitor electronic logs.
• Track rental returns and coordinate with Manager to ensure timely repairs.
• Run the WIP report once a week to review with Manager.

Education

HS Diploma or GED

Experience

1 or more years of experience in service and equipment industry, preferably with heavy equipment

Skills

• Proficient in Microsoft Word, Excel and Outlook
• Detail oriented with ability to multitask with frequent interruptions
• Communicate professionally and effectively within organization and with customers

Compensation and Benefits

• This position offers a pay range of $28 - $34 hourly depending upon experience
• Complete benefits package to include medical, dental, vision, and life insurance, both short-term and long-term disability, 401(k) with company match, paid vacation and holidays.

Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies