Service Administrative Asst / Clerk

Cowin Equipment Company, Inc; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan + Match

Paid Vacation

Holidays

Disability Insurance

Growth Opportunities

Family owned

Job summary

Cowin Equipment Company, Inc. is seeking a Service Administrative Assistant / Clerk for our Mobile, AL facility.

The ideal candidate will be honest, assertive and self-motivated with strong computer skills, able to coordinate work-orders and communicate effectively with customers and technicians. The role emphasizes organization, filing, and accurate data entry, with interactions across the service department and suppliers.

Qualifications

• Honest, assertive, innovative and self-motivated with strong computer knowledge.
• Basic understanding of how heavy equipment dealers interact with manufacturers to serve end users.
• Strong organizational skills, good communication, and excellent customer relations with solid computer skills.

Responsibilities

• Open and close all work-orders for the Customer Shop / Field Service.
• Maintain filing and keep service manuals current.
• Check work-orders for correct model/serial numbers and labor input.
• Assist the service office telephone.
• Log mileage and charge to appropriate jobs.
• Review work-in-process weekly and close outstanding work-orders; report to Manager.
• Enter miscellaneous charges to work-orders and distribute copies.
• Match purchase orders with work-orders and code to accounts.
• Perform other duties as assigned by the Manager.

Skills

Honest and trustworthy

Assertive

Self-motivated

Strong computer knowledge

Excellent communication

Customer relations

Team player

Tools

General office software

Job description

Job Description

The mission of Cowin Equipment Company is to always satisfy or exceed our customers’ expectations for quality. In the pursuit of this mission Cowin is committed to providing our employees a safe and healthy workplace, with an atmosphere of “fairness” that respects an individual’s dignity, trust and loyalty. As our legacy in the machinery distribution business surpasses its 80th year, we look forward to the future as much as we pride ourselves on the past. Join our team today!

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid vacation and Holidays
• Short/Long Term Disability
• Growth opportunities
• Family owned and operated

Cowin Equipment Company, Inc. is seeking a Service Administrative Assistant / Clerk for our Mobile, AL facility. The individual must be honest, assertive, innovative, self-motivated and have strong computer knowledge. Prefer someone with a basic understanding of how heavy / construction equipment dealers interact with the manufacturers to serve the end user. Must have the ability to get along well with people and communicate with customers and co-workers. The individual should have strong organizational skills, good communication skills, excellent customer relations skills, and very good computer / systems knowledge.

Responsibilities

• Reports to Manager as it relates to duties of Service Administrative Assistant / Clerk.
• Responsible for opening and closing all work-orders relating to the Customer Shop / Field Service.
• Responsible for maintaining all filing and keeping the service manuals current.
• Responsible for checking all work-orders closely and ensuring that they have correct model and serial numbers, as well as labor input.
• Assist with the telephone in the service office.
• Responsible for logging mileage and charging to appropriate jobs.
• Review work-in-process weekly for any outstanding work-orders that should be closed … follow through with closing the work-orders and report it to the Manager.
• Responsible for entering all miscellaneous charges to work-orders and distributing the proper copies.
• Responsible for matching purchase orders with work-orders and coding them to the proper accounts.
• Perform any other duties as assigned by the Manager.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.