Service Administrative Assistant – Heavy Equipment

Cowin Equipment Company, Inc; Murfreesboro (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid vacation and Holidays

Short/Long Term Disability

Growth opportunities

Family owned and operated

Job summary

Cowin Equipment Company is seeking a Service Administrative Assistant / Clerk for our Mobile, AL facility. The individual must be honest, assertive, innovative, self-motivated and have strong computer knowledge. This role supports the Customer Shop / Field Service and opening/closing work-orders.

Strong organizational and communication skills, plus excellent customer relations, are essential. Cowin is an equal opportunity employer offering benefits and growth opportunities.

Qualifications

• Strong organizational and communication skills.
• Honesty, assertiveness, and self-motivation.
• Basic understanding of how dealers interact with manufacturers.

Responsibilities

• Open and close all work-orders for the Customer Shop and Field Service.
• Maintain filing and keep service manuals current.
• Verify work-order accuracy: model, serial, and labor input.
• Answer phones in the service office and support staff.
• Log mileage and charge to appropriate jobs.
• Review work-in-process and close overdue orders; report to Manager.
• Enter miscellaneous charges and distribute copies.
• Match purchase orders with work-orders and code accounts.
• Perform other duties as assigned by Manager.

Skills

Customer service

Organizational skills

Communication skills

Computer literacy

Job description

Cowin Equipment Company is seeking a Service Administrative Assistant / Clerk for our Mobile, AL facility. The individual must be honest, assertive, innovative, self-motivated and have strong computer knowledge. This role supports the Customer Shop / Field Service and opening/closing work-orders.

Strong organizational and communication skills, plus excellent customer relations, are essential. Cowin is an equal opportunity employer offering benefits and growth opportunities.