Service Admin & Work-Order Coordinator

Asahi Global Procurement Pte. Ltd.; Live Oak (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Zusammenfassung

Ag-Pro Companies is seeking a Service Department Administrative position in Live Oak, FL. You will assist the service manager in maintaining accurate and on-time reports and records for the dealership's service operations.

The role involves handling customer inquiries, opening and tracking work orders, maintaining technical manuals, and processing warranty claims as needed. Requires HS diploma and basic accounting knowledge; full-time, onsite, with company benefits.

Qualifikationen

• Basic knowledge of accounting practices.
• Ability to use standard desktop load applications such as Microsoft Office.
• Knowledge of office procedures.
• General understanding of mechanical/technical terms is preferred.

Aufgaben

• Fields internal and external customer inquiries to the Service Department.
• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced.
• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager.
• Maintains Service Department filing and records.
• Updates customer profiles using equipment, hours, or other information from the customer work orders.
• Maintains accessories and supplies and prepares replacement orders.
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up.
• And other duties as assigned.

Kenntnisse

Basic accounting knowledge

Office procedures

Mechanical/technical terms

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Ag-Pro Companies is seeking a Service Department Administrative position in Live Oak, FL. You will assist the service manager in maintaining accurate and on-time reports and records for the dealership's service operations.

The role involves handling customer inquiries, opening and tracking work orders, maintaining technical manuals, and processing warranty claims as needed. Requires HS diploma and basic accounting knowledge; full-time, onsite, with company benefits.