Service Admin

Bish's RV, Inc.; Anderson (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,Vision

Dental and other coverages

401K

Employee discounts

Company-paid life insurance

Gym membership reimbursement

Advancement opportunities

RV Borrowing Program

Insurance guidance via partner agency

Incredible team culture

Job summary

Bish's RV is seeking a Service Admin to join our team in Anderson, IN. This role focuses on delivering excellent customer support, data entry, and administrative tasks to keep service and sales operations running smoothly.

You will coordinate deliveries, maintain up-to-date records, and assist technicians by entering notes into our service database while maintaining a professional, friendly demeanor.

Qualifications

• Excellent verbal and written communication skills.
• Ability to handle multiple phone lines and coordinate with internal teams.
• Strong data entry and computer skills.
• Adaptability in a fast-paced dealership environment.

Responsibilities

• Deliver customer service via phone and in-person updates.
• Translate technician notes into the Service database.
• Organize physical files and upload documents to the system.
• Collect and organize documents for each transaction.

Skills

Communication skills

Phone multitasking

Independent worker

Data entry

Adaptability

Professional appearance

Tools

DealerTrack

eVision

Excel

Job description

We are looking for a friendly and detail-focused individual to join our team at Bish's RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks. Pay: $18 hourly.

Key Objectives

• Ensure smooth administrative operations across service and sales teams
• Provide timely, professional communication to customers
• Coordinate vehicle deliveries and maintain up-to-date records

Responsibilities

• Deliver outstanding customer service through phone and in-person updates
• Translate and input technician notes into our Service database
• Organize physical files and upload photos and documents to our system
• Collect, review, and organize required documents for each transaction
• Coordinate delivery logistics and ensure trailer readiness
• Operate multi-line phones and manage incoming and outgoing calls professionally
• Use systems like DealerTrack, eVision, and Excel Teams to manage documentation

What You’ll Bring

• Excellent verbal and written communication skills
• Confidence in using multiple phone lines
• Ability to work independently and within a team
• Strong computer and data entry skills
• Adaptability in a fast-paced environment
• Professional, neat appearance and positive attitude
• Must be available to work every Saturday! (we are always closed on Sundays)
• Ability to pass a background and drug testâ¯
• Demonstrate alignment with the Company’s vision, mission, and core values in all interactionsâ¯

Expected Results

• Accurate and timely data entry and technician documentation
• Organized service records and customer documentation
• Positive customer interactions and improved communication flow
• Strong internal collaboration across departments

Resources

• Comprehensive training on service systems, dealership processes, and compliance
• Access to internal platforms and tools (Service database, Microsoft Office)
• Ongoing mentorship and support from team members and leadership
• A professional, well-equipped workspace with necessary technology
• A supportive environment and ongoing professional development

Who We Are

Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.â¯

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.â¯

We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.â¯

Perks

• Comprehensive benefits package including medical, vision, dental, and other supplemental coveragesâ¯
• 401K
• Employee discountsâ¯
• Company-paid life insuranceâ¯
• Gym membership reimbursementâ¯
• Opportunities for advancementâ¯â¯
• RV Borrowing Programâ¯
• Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
• Incredible Team Cultureâ¯

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.â¯

Bish’s RV honors our military service members, veterans, and their family members by being a military-friendly workplace. Many of the positions within our organization are transferable from previous military occupations.â¯â¯