Service Account Assistant

Park 6 Logistics; Cincinnati (OH); On-site; USD 42,000 - 45,000; Full time

Job summary

Park 6 Logistics is seeking a Service Account Assistant to support client accounts and day-to-day service operations. You will help maintain strong relationships with clients, coordinate requests, and work with internal teams to ensure timely, professional service.

This role is ideal for organized, dependable individuals who enjoy a collaborative environment and want to grow in logistics and client services, with opportunities for training and career advancement.

Qualifications

• Strong written and verbal communication skills.
• Professional and customer-focused attitude.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to prioritize responsibilities in a fast-paced environment.
• Comfortable working independently and as part of a team.
• Basic computer and administrative skills.
• Willingness to learn new processes, systems, and responsibilities.
• Dependable, adaptable, and solution-oriented mindset.

Responsibilities

• Provide professional support to assigned client accounts.
• Assist with client inquiries, requests, and service updates.
• Maintain accurate and organized account information and records.
• Coordinate with internal teams to help ensure services are completed efficiently.
• Follow up on open requests and help resolve routine account concerns.
• Communicate clearly and professionally with clients and team members.
• Assist with preparing account documentation, reports, and service information.
• Identify opportunities to improve the overall client experience.
• Support daily administrative and operational account activities.
• Contribute to a positive, organized, and collaborative work environment.

Skills

Communication

Customer focus

Organization

Attention to detail

Prioritization

Teamwork

Admin skills

Learning mindset

Reliability

Job description

Park 6 Logistic is a growing organization committed to delivering reliable, professional, and efficient solutions while building strong relationships with our clients, partners, and communities.

We believe that great communication is at the heart of every successful business relationship. Our team values professionalism, collaboration, integrity, and continuous growth. As we continue to expand, we are looking for motivated individuals who are ready to develop their skills and contribute to a dynamic workplace.

Job Description

Park 6 Logistic is seeking a Service Account Assistant to support our client accounts and day-to-day service operations.

In this role, you will help maintain strong relationships with clients, coordinate account-related requests, assist with service updates, and work closely with internal teams to ensure each account receives timely and professional support.

This is an excellent opportunity for someone who is organized, dependable, people-oriented, and interested in developing valuable skills within the logistics and client services industry.

Responsibilities

• Provide professional support to assigned client accounts.
• Assist with client inquiries, requests, and service updates.
• Maintain accurate and organized account information and records.
• Coordinate with internal teams to help ensure services are completed efficiently.
• Follow up on open requests and help resolve routine account concerns.
• Communicate clearly and professionally with clients and team members.
• Assist with preparing account documentation, reports, and service information.
• Identify opportunities to improve the overall client experience.
• Support daily administrative and operational account activities.
• Contribute to a positive, organized, and collaborative work environment.

Qualifications

• Strong written and verbal communication skills.
• Professional and customer-focused attitude.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to prioritize responsibilities in a fast-paced environment.
• Comfortable working independently and as part of a team.
• Basic computer and administrative skills.
• Willingness to learn new processes, systems, and responsibilities.
• Dependable, adaptable, and solution-oriented mindset.

Additional Information

• Competitive Salary: $42,000 - $45,000 per year.
• Full-time employment with a growing organization.
• Opportunities for professional growth and career advancement.
• Training and ongoing skill development.
• Opportunity to strengthen communication, account management, customer service, and organizational skills.
• Supportive and collaborative team environment.
• Exposure to logistics operations and client account management.
• Opportunity to take on greater responsibilities as you grow within the company