Servers

Paradies Lagardère; Saint Paul (MN); On-site; USD 32,000 - 52,000; Full time

Job summary

Paradies Lagardère in Saint Paul, MN is seeking a Server to provide First Class service to guests, take and deliver orders, and assist with suggestive selling. You will interact with guests, answer questions, and ensure accuracy of food and drink orders in a fast-paced dining environment.

The role requires a High School diploma or GED, willingness to work varied shifts, cash handling experience with a POS, and strong customer service and communication skills.

Qualifications

• High School diploma or GED is required.
• Restaurant experience preferred.
• Experience handling money and a POS system.
• Ability to work varied shifts in a 7/365 team environment.
• Excellent customer service and communication skills.
• Self-starter who can prioritize and multitask.
• Ability to adapt to changing priorities.
• Clear and concise communication with team members, managers and guests.
• Proficiency in reading, writing and mathematics.

Responsibilities

• Exceed First Class Service standards with every guest and partner.
• Present the menu, answer questions, and make suggestions.
• Observe guests and respond to requests; ensure meals are complete.
• Be knowledgeable about the menu and products.
• Process POS transactions quickly and accurately.
• Know specials, liquor, beer, wine, and desserts on shift.
• Build guest loyalty through training materials and selling skills.
• Maintain a clean, organized work area.
• Support other areas of the restaurant as needed (seating, phones, stock, cleanup).
• Respond to guest concerns appropriately.
• Complete side work duties (sweeping, mopping).
• Maintain current adult beverage certification and responsible service of alcohol.
• Comply with all local, state, and federal laws including food safety.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Multitasking

Adaptability

Attention to detail

Education

High School diploma or GED

Tools

POS system

Cash handling

Job description

Position Description Summary

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

Position Description

POSITION TITLE: Server

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Dining

Position Description Summary

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

Duties And Responsibilities

• Exceed First Class Service standards and behavior with every guest, business partner and peers.


• Treat guest and peers in accordance with the core values of the company.


• Present the menu, answers questions, and makes suggestions regarding food and service.


• Observe guests to respond to any additional requests and determine when meal has been completed.


• Knowledgeable and enthusiastic about the restaurant's menu and products.


• Totals bill accepts payment following established guidelines.


• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.


• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.


• Build guest loyalty and enhance selling skills through the use of available training materials.


• Maintain clean organized work environment.


• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.


• Responds appropriately to guest concerns.


• Complete all side work duties which may include sweeping and mopping.


• Maintain current adult beverage certification. Ensure responsible service of alcohol.


• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.


• Other duties as assigned.

Position Qualifications

• High School diploma or GED


• Restaurant experience preferred.


• Experience handling money and a point of sale system.


• Ability to work various shifts in a 7/365 team-oriented environment


• Excellent customer service skills and an ability to communicate effectively


• Self-starter able to prioritize and handle various tasks simultaneously


• Ability to adapt to changing priorities and unexpected situations


• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.


• Proficiency required in reading and writing and mathematics


• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances