Server (Union Gap, WA)

Wingmen V Llc; Union Gap (WA); On-site; USD 5,992 - 24,796; Part time

Job summary

Wingmen V Llc is hiring Servers (Front-of-House Team Members) at Buffalo Wild Wings in Union Gap. In this fast-paced role, you'll greet guests, take orders, and ensure memorable dining experiences.

Ideal candidates have a passion for customer service, are at least 21 years old, and are knowledgeable about food safety practices. This position offers the opportunity to work in a fun and lively restaurant environment.

Qualifications

• Must be at least 21 years old.
• Serve alcohol as permitted by state regulations and company policy.
• Prior server or customer service experience is preferred.

Responsibilities

• Greet guests to create a welcoming experience.
• Take food and drink orders accurately.
• Deliver food and drinks ensuring quality and satisfaction.
• Process payments and handle transactions accurately.
• Work closely with team to ensure smooth dining operations.

Skills

Customer service and hospitality skills

Knowledge of food safety and sanitation procedures

Excellent verbal communication

Time management and organization

Ability to handle money accurately

Conflict management skills

Knowledge of RAS procedures

Education

Minimum 21 years of age

Certifications to serve alcohol

Job description

Job Details

Job Location: 2529 Main St - Union Gap, WA 98903. Salary Range: $4.35 - $18.00 Hourly. NOW HIRING: Servers (Front-of-House Team Members).

Job Overview

Bring your personality to Buffalo Wild Wings—where every shift feels like game day!

If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience.
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability to create a personalized experience.
• Skill in time management and organization with excellent attention to detail. Ability to take direction and execute team and company objectives.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Check in with Guests and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in order to recognize and solve guest problems.
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws, and also BWW policies and guidelines.
• Work closely with your team to keep the dining room running smoothly.

Qualifications

• Superior customer service and hospitality skills.
• Knowledgeable of proper sanitation, food safety, and security procedures.
• Knowledge of BWW food and beverage menu and ability to make suggestions to Guests and up-sell.
• Knowledgeable of current marketing initiatives and upcoming events to inform Guests.
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability to create a personalized experience.
• Skill in time management and organization with excellent attention to detail. Ability to take direction and execute team and company objectives.
• Basic mathematical skills and the ability to handle money accurately. Basic knowledge of Point of Sale systems.
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in order to recognize and solve guest problems.
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws, and also BWW policies and guidelines.
• Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position.
• Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment.

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures.
• Ability to follow specific service time and guidelines while at the same time engaging Guests and customizing their experience.
• Ability to maintain a high degree of pace and intensity for an extended period of time.
• Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts.

Interaction

• WOW out Team Members by providing the same respect, positive encouragement, and fair treatment within the organization that we expect Team Members to share externally with every Guest.
• Maintain positive working relationships with all Team Members and managers.
• Work as a contributing member of a team.

External Relationships

• WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly services, food, fun, and value.
• Explain menu items and terms and provide suggestions to Guests when asked.

Education / Experience

Required:

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by the State and BWW policy.

Preferred:

• Prior experience working as a server or in a customer service role, ideally in a high volume full service restaurant.