Server (Portland/Cascade Station, OR)

Anchor Point Management Group; Portland (OR); On-site; USD 22,454 - 24,755; Part time

Job summary

Anchor Point Management Group is seeking dynamic Servers for Buffalo Wild Wings in Portland, OR. As a Server, you will greet guests, take orders, and deliver exceptional service in a lively environment.

Ideal candidates will have strong customer service and communication skills, as well as the ability to manage multiple tasks efficiently. An alcohol service certification is required. Join us and be part of a fun and energetic team!

Qualifications

• Superior customer service and hospitality skills.
• Basic knowledge of food safety and sanitation.
• Ability to make suggestions and up-sell menu items.

Responsibilities

• Greet guests and create a welcoming experience.
• Take and deliver food and drink orders accurately.
• Check in with guests to provide attentive service.
• Process payments and handle transactions.

Skills

Customer service skills

Communication skills

Time management

Attention to detail

Conflict management

Knowledge of RAS procedures

Education

Minimum 21 years of age

Certifications to serve alcohol

Tools

Point of Sale systems

Job description

Job Details

Job Location: 9810 NE Cascades Parkway - Portland, OR 97220

Salary Range: $16.30 - $17.97 hourly

Position: Servers (Front‑of‑House Team Members)

Overview

Bring your personality to Buffalo Wild Wings—where every shift feels like game day! If you love connecting with people and thrive in a fast‑paced, high‑energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

Responsibilities

• Greet guests and create a welcoming, upbeat experience
• Excellent verbal communication and interaction skills in order to serve BWW guests and create a personalized experience
• Skill in time management and organization with excellent attention to detail; ability to take direction and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Conflict management skills, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems
• Knowledge of RAS (responsible alcohol service) procedures as defined by federal and state laws and BWW policies and guidelines
• Work closely with your team to keep the dining room running smoothly

Qualifications

• Superior customer service and hospitality skills
• Knowledge of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to guests and up‑sell
• Knowledgeable of current marketing initiatives and upcoming events to inform guests
• Basic mathematical skills and ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict management, analytical skills, and high emotional intelligence to recognize and solve guest problems
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant environment
• Knowledge of RAS procedures as defined by federal and state laws and BWW policies and guidelines

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures
• Follow specific service time and guidelines while engaging guests and customizing their experience
• Maintain a high degree of pace and intensity for an extended period of time
• Be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts

Interaction

• WOW out team members by providing the same respect, positive encouragement, and fair treatment within the organization as we expect team members to share externally with every guest
• Maintain positive working relationships with all team members and managers
• Work as a contributing member of a team

External Relationships

• WOW our guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to guests when asked

Education & Experience

Required

• Minimum 21 years of age
• Certifications to serve alcohol as dictated by the state and BWW policy

Preferred

• Prior experience working as a server or in a customer service role, ideally in a high‑volume full‑service restaurant