Server - Violi Naples

DineAmic Group; Naples, Northern (FL, KY); Hybrid; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

401K + Match

Company-paid Employee Assistance Plan

Food & Beverage Discounts

Job summary

Violi Naples, part of DineAmic Hospitality, is seeking servers who can deliver exceptional guest experiences in a fast-paced, high-volume, full-service setting at Mercato in Naples, FL.

You will demonstrate knowledge of food and beverage service, maintain a welcoming dining space, enter orders accurately in POS, and collaborate with bartenders and kitchen staff to ensure smooth service.

Qualifications

• Minimum 2 years serving in a full-service restaurant (high-volume preferred).
• Strong knowledge of food & beverage service fundamentals.
• Must meet state age requirements to serve alcohol.
• Valid alcohol service certification and food handler/certification or ability to obtain within required timeframe.

Responsibilities

• Provide attentive, knowledgeable, personalized service from greeting to farewell.
• Demonstrate menu knowledge, including allergens, and guide guest selections.
• Enter orders accurately in the POS system and ensure proper pacing of courses.
• Coordinate with bartenders, kitchen, and support staff to ensure seamless service.
• Encourage engagement with rewards programs and seasonal guest initiatives.

Skills

Guest interaction

High-volume service

Team collaboration

Point-of-sale (POS) proficiency

Job description

Server - Violi Naples at DineAmic Hospitality

Brought to you by DineAmic Hospitality and situated at Mercato in Naples, FL,. Violi offers classic Greek taverna-style dishes in a beautiful dining space inspired by Mykonos.

Violi is seeking servers who can deliver exceptional guest experiences in our fast-paced, high-volume, full-service restaurant environment. This role requires strong food and beverage knowledge, attention to detail, and a commitment to consistency and teamwork. Servers execute all steps of service with precision, warmth, and efficiency while maintaining a clean, organized, and welcoming dining environment.

Successful candidates are hospitality-driven professionals who thrive in high-energy settings, communicate effectively with guests and team members, and take pride in creating memorable dining experiences. Servers deliver excellent service that promotes guest loyalty and encourages return visits, collaborate closely alongside bartenders and support staff to ensure seamless service, and help introduce guests to the restaurant’s rewards program and other guest engagement initiatives when appropriate.

• Provide attentive, knowledgeable, and personalized service to guests from greeting through farewell, creating memorable dining experiences that build guest loyalty and encourage return visits.
• Demonstrate comprehensive knowledge of menu items, including allergens, to curate a memorable experience by making recommendations and confidently guiding guest selections.
• Accurately enter orders into the POS system and ensure proper pacing and timing of courses.
• Monitor table progress and proactively anticipate guest needs.
• Work collaboratively alongside support staff, kitchen, and bar teams to ensure seamless service throughout the dining room.
• Deliver food and beverages promptly to the entire dining room while confirming order accuracy and presentation standards.
• Encourage guests to join the restaurant’s rewards program and share relevant guest engagement initiatives when appropriate.
• Process guest payments accurately and efficiently in accordance with company procedures.
• Maintain a clean, organized, and welcoming section throughout service.
• Complete opening, running, and closing side work as assigned.
• Uphold responsible alcohol service standards in compliance with local and state regulations.
• Address guest concerns professionally and elevate issues to management when appropriate.
• Follow all company policies, sanitation guidelines, and food safety standards.
• Contribute positively to team morale and support fellow team members during high-volume periods
• Servers may be assigned to private dining or special events and are expected to review BEOs and execute event service in accordance with event timelines and company standards.
• Additional duties as needed within the scope of the role.

Minimum Qualifications

• At least 2 years serving experience in a full-service restaurant required (high-volume experience strongly preferred).
• Strong knowledge of food and beverage service fundamentals.
• Must meet minimum age requirements to serve alcohol per state law (if applicable).
• Valid alcohol service certification and food service certification (or ability to obtain within required timeframe).

Physical Demands + Work Environment:

• Ability to stand and walk for extended periods (up to 8+ hours per shift).
• Ability to frequently lift and carry up to 30 pounds (trays, beverage racks, etc.)
• Continuous movement in a fast-paced environment.
• Ability to bend, reach, stoop, and twist frequently throughout shift.
• Must be able to move safely through kitchen area, including slick floors and tight spaces.

Core Competencies

• Accountability
• Communication Skills
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems
• 401K + Match
• Company-paid Employee Assistance Program
• Food & Beverage Discounts

We participate in E-Verify to confirm the employment eligibility of all newly hired employees.

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.