Food Runner - Violi Naples

DineAmic Group; Naples, Northern (FL, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K + Match

Employee Assistance Program

Food & Beverage Discounts

Job summary

DineAmic Hospitality's Violi Naples location is seeking a Food Runner to support a fast-paced, full-service dining room at Mercato in Naples, FL. You will deliver dishes accurately, maintain pace with service, and assist teammates to ensure smooth guest experiences.

The role emphasizes attention to detail, knowledge of the menu, and clear communication with kitchen and servers. Previous restaurant experience and availability for evenings and weekends are preferred.

Qualifications

• Previous restaurant experience required; high-volume experience strongly preferred.
• Availability to work evenings, weekends, and holidays based on business needs.
• Basic knowledge of food handling, safety standards, and allergens.

Responsibilities

• Deliver food to guests quickly and accurately according to table numbers and seat positions.
• Maintain knowledge of menu items, ingredients, and allergens to verify dishes and modifications.
• Communicate clearly with kitchen staff, servers, and management to ensure proper timing and pacing of courses.
• Describe dishes, along with modifications, when delivering food and answer basic menu questions when appropriate.
• Safely perform tableside service elements as required.
• Assist with garnishing and final plate presentation when directed by kitchen leadership.
• Maintain cleanliness and organization of the expo line, service stations, and runner areas.
• Support servers and service teams during peak periods to maintain smooth service flow.
• Assist with clearing plates, resetting tables, and maintaining dining room readiness as needed.
• Complete opening, running, and closing side work as assigned.
• Follow all company policies, food safety standards, and sanitation guidelines.
• Handle guest interactions with professionalism and hospitality.
• Contribute positively to team morale and support fellow team members during high-volume periods.
• Additional duties as needed within the scope of the role.

Skills

Attention to detail

Teamwork

Communication

Urgency

Menu knowledge

Customer service

Job description

Food Runner - Violi Naples at DineAmic Hospitality

Brought to you by DineAmic Hospitality and situated at Mercato in Naples, FL,. Violi offers classic Greek taverna-style dishes in a beautiful dining space inspired by Mykonos.

Food Runners play a key role in delivering exceptional guest experiences in our fast-paced, high-volume, full-service restaurant environment. This role requires strong attention to detail, urgency, and teamwork to ensure food is delivered accurately, efficiently, and with proper presentation.

Food Runners serve as a critical link between the kitchen and dining room, helping maintain smooth service flow and proper pacing of courses. Successful candidates communicate clearly with kitchen and service teams, demonstrate strong menu knowledge, and take pride in delivering dishes professionally while contributing to memorable dining experiences for every guest.

• Deliver food to guests quickly and accurately according to table numbers and seat positions while confirming order accuracy and presentation standards.
• Maintain strong knowledge of menu items, ingredients, and allergens to verify dishes and modifications before leaving the kitchen.
• Communicate clearly with kitchen staff, servers, and management to ensure proper timing and pacing of courses.
• Describe dishes, along with modifications, when delivering food and answer basic menu questions when appropriate.
• Safely perform tableside service elements that may involve sharp utensils or controlled flame presentations when required.
• Assist with garnishing and final plate presentation when directed by kitchen leadership.
• Maintain cleanliness and organization of the expo line, service stations, and runner areas.
• Support servers and service teams during peak periods to maintain smooth service flow.
• Assist with clearing plates, resetting tables, and maintaining dining room readiness as needed.
• Complete opening, running, and closing side work as assigned.
• Follow all company policies, food safety standards, and sanitation guidelines.
• Handle guest interactions with professionalism and hospitality.
• Contribute positively to team morale and support fellow team members during high-volume periods.
• Additional duties as needed within the scope of the role.

Minimum Qualifications

• Previous restaurant experience required; high-volume experience strongly preferred.
• Availability to work evenings, weekends, and holidays based on business needs.
• Basic knowledge of food handling, safety standards, and allergens.

Physical Demands & Work Environment:

• Ability to stand and walk for extended periods (up to 8+ hours per shift).
• Ability to frequently lift and carry up to 40 pounds (large trays, multiple plates).
• Continuous movement in a fast-paced environment.
• Frequent bending, reaching, and maneuvering through tight spaces.
• Must be able to move safely through kitchen and dining area, including slick floors and tight spaces.

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Core Competencies

• Accountability
• Communication Skills
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems
• 401K + Match
• Company-paid Employee Assistance Program
• Food & Beverage Discounts

We participate in E-Verify to confirm the employment eligibility of all newly hired employees.

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.