Server | Victory Brewing - Kennett Square, PA

Victory Brewing Company; Kennett Square (Chester County); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive Compensation

Referral Program

Flexible Schedules

Ample Product Discounts

Opportunities for Growth

Job summary

Victory Brewing Company in Kennett Square, PA is seeking a Server to provide table service in our taproom and serve as the face of our brand with guests. You will educate guests about our beers while delivering an outstanding hospitality experience.

The role requires greeting guests, taking and delivering orders through the POS system, ensuring accuracy, and maintaining a clean, welcoming environment. Previous server experience and strong communication are preferred.

Qualifications

• Must be at least 21 years of age.
• Passion for hospitality and craft beverage.
• Previous server experience preferred.
• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place orders accurately.

Responsibilities

• Greet guests timely as they are seated and ensure table needs are provided.
• Answer questions regarding ABV beverages and menu offerings.
• Take and place orders through the POS system.
• Ensure food is prepared correctly and handle incorrect orders.
• Deliver food and beverages to guests.
• Collect plates and clear tables as guests finish.
• Process guest payments through the POS system.
• Assist with side work and maintain taproom cleanliness and maintenance.
• Perform other related duties as assigned.

Skills

Hospitality passion

Customer service

Teamwork

Communication

POS system

Stamina

Tools

POS system

Job description

WHO WE ARE & WHAT WE OFFER

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters. Competitive Compensation Referral Program Flexible Schedules & Ample Product Discounts Opportunities for Growth Across 5 Successful Brands

WHAT WE DO

At Victory, we’ve always believed that great beer comes from a deep respect for the craft. That spirit inspired our decision to join Artisanal Brewing Ventures in 2016. By partnering with a community that shares our values and supports the behind-the-scenes work—like marketing, operations, and finance—we freed up our brewers to do what they do best: focus on the art of brewing. The result? More time, more creativity, and more opportunity to craft the innovative, flavorful beers that have defined Victory since the beginning.

Server

The Server provides table service to taproom guests by taking orders for food and beverages, delivering orders to the table, and ensuring that guests have a pleasant taproom experience. As a Tableside Brand Ambassador, you will serve as the face of our brand in the taproom, engaging with guests to educate them about our products while delivering an outstanding hospitality experience. This role combines product knowledge with exceptional customer service to create memorable interactions that reflect the values and quality of our brand.

WHAT YOU'LL DO

• Greet guests timely as they are seated at the table; ensure table is clean and that coasters, utensils, napkins, and other needs have been provided
• Knowledgeable about and able to answer questions regarding all ABV beverages, menu offerings, brewing/cider making processes, etc.
• Communicate clearly and respectfully with guests, teammates, and management
• Take food and beverage orders and places orders accurately through the point-of-sale (POS) system
• Ensure that food is prepared correctly and to guests’ satisfaction; return incorrect or improperly cooked orders to kitchen
• Deliver food, beverages, condiments, and other requested items to guests
• Collect plates and clear the table as guests finish their meals
• Process guest payments by preparing checks and handling transactions through the POS system
• Assist with other side work duties such as cleaning the dining area, preparing silverware and refilling condiments
• Aid in overall cleanliness and maintenance of taproom
• Performs other related duties as assigned

WHO WE'RE LOOKING FOR

• Must be at least 21 years of age
• Must have a passion for hospitality and craft beverage
• Previous experience as a server preferred
• Excellent interpersonal and customer service skills
• Well-organized with ability to take and place food and beverage orders accurately
• Strong communication skills and ability to remain composed and respectful under pressure
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Ability to operate the point-of-sale system
• Prolonged periods of standing and walking
• Must be able to lift, balance, and carry trays of food weighing up to 20 pounds

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive list or comprehensive list of all job responsibilities, tasks, and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer

Artisanal Brewing Ventures (ABV) was founded in 2014 to bring expertise and resources to the business side of the craft beer industry. ABV brings top-tier craft alcohol beverage brands together and unlocks their potential for growth. Through mergers and partnerships in high-volume, craft centric markets, ABV is building a portfolio of breweries and brands including Southern Tier, Victory, Sixpoint, and Bold Rock. This gives these brands professional resources, expertise, and support, while safeguarding the independence and authenticity of the brands. ABV is a top regional craft company in the U.S. and is headquartered in Charlotte, North Carolina with locations in New York (Lakewood, Buffalo, Manhattan), Ohio (Cleveland), Pennsylvania (Pittsburgh, Parkesburg, Downingtown, Kennett Square, Philadelphia), Virginia (Nellysford), and Mills River, NC.