Host | Brewers at 4001 Yancey - Charlotte, NC

Artisanal Brewing Ventures; Charlotte (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive Compensation

Referral Program

Flexible Schedules

Product Discounts

Growth Opportunities

Brand Portfolio

Job summary

Artisanal Brewing Ventures in Charlotte, NC seeks a friendly taproom host to greet guests, manage seating, and ensure a welcoming experience from arrival to departure.

You\'ll answer calls, oversee wait times with Table Maintenance, coordinate with staff, process merchandise sales at the POS, and keep the taproom and retail areas tidy and inviting. Must be 18+, able to stand long hours, and lift up to 20 pounds.

Qualifications

• Must be at least 18 years old (17 allowed in certain counties).
• At least one year of related experience preferred.
• Excellent interpersonal skills and comfort discussing products with guests.
• Strong communication and ability to work collaboratively in a fast-paced environment.
• Ability to use Table Maintenance technology to manage wait and floor plan.
• Basic computer skills and familiarity with point-of-sale systems.
• Must be able to stand for extended periods and lift at least 20 pounds.

Responsibilities

• Serve as the first point of contact in the taproom, greeting guests warmly and ensuring a welcoming and organized guest experience from arrival to seating.
• Answer the telephone to attend to guest needs and use Table Maintenance technology to manage wait and floor plan.
• Coordinate with other staff members to ensure smooth operation and exceptional guest experience.
• Process merchandise transactions accurately using the point-of-sale (POS) system.
• Knowledge of merchandise and ability to answer guest questions.
• Restock the merchandise cooler and retail space to maintain an organized and visually appealing layout.
• Monitor inventory levels and assist with restocking and organizing products in the retail space.
• Maintain cleanliness of host area, front taproom area, and merchandise area.
• Assist with other side work duties such as cleaning the dining area, restocking condiments, and restrooms.
• Performs other duties as assigned.

Skills

Interpersonal skills

Communication skills

Teamwork

POS system

Table Maintenance tech

Physical stamina

Lifting 20 lb

Tools

POS system

Table Maintenance

Job description

WHO WE ARE & WHAT WE OFFER

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling.

We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.

• Competitive Compensation


• Referral Program


• Flexible Schedules


• Ample Product Discounts


• Opportunities for Growth


• Across 5 Successful Brands

WHAT WE DO

Southern Tier, Sixpoint, Victory, and Bold Rock have joined forces, bringing decades of know-how to create some of the best and boldest craft drinks—all in one place.

We’re based in Charlotte’s South End, a spot we like to call "The Craft District," and we’re always looking for passionate folks who want to jump in, share their skills, and help us keep pushing craft beverages to new heights.

WHAT YOU'LL DO

• Serve as the first point of contact in the taproom, greeting guests warmly and ensuring a welcoming and organized guest experience from arrival to seating


• Answer the telephone to attend to guest needs and use Table Maintenance technology to manage wait and floor plan


• Coordinate with other staff members to ensure smooth operation and exceptional guest experience


• Process merchandise transactions accurately using the point-of-sale (POS) system


• Knowledge and ability to answer guest's questions about merchandise


• Restock the merchandise cooler and retail space to maintain an organized and visually appealing merchandise layout


• Monitor inventory levels and assist with restocking and organizing products in the retail space


• Maintain general cleanliness of host area, front taproom area, and merchandise area


• Assist with other side work duties such as cleaning the dining area, preparing silverware, refilling condiments, restock restrooms, etc.


• Performs other duties as assigned

WHO WE'RE LOOKING FOR

• Must be at least 18 years of age* (17 allowed in certain counties)


• At least one year of related experience preferred


• Excellent interpersonal skills and comfortability with discussing our products in detail with guests


• Strong communication skills and the ability to work collaboratively in a fast-paced, team-oriented environment


• Ability to use Table Maintenance technology to manage wait and floor plan


• Basic computer skills and familiarity with point-of-sale systems


• Must be able to remain in a standing position for extended periods of time


• Must be able to lift and carry at least 20 pounds


• Ability to perform physical tasks, including frequent bending, stooping and reaching

DISCLAIMER

This Job Description is only a summary of the typical functions of the job, not an exhaustive list or comprehensive list of all job responsibilities, tasks, and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer.

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer.

Artisanal Brewing Ventures (ABV) was founded in 2014 to bring expertise and resources to the business side of the craft beer industry. ABV brings top-tier craft alcohol beverage brands together and unlocks their potential for growth. Through mergers and partnerships in high-volume, craft centric markets, ABV is building a portfolio of breweries and brands including Southern Tier, Victory, Sixpoint, and Bold Rock. This gives these brands professional resources, expertise, and support, while safeguarding the independence and authenticity of the brands. ABV is a top regional craft company in the U.S. and is headquartered in Charlotte, North Carolina with locations in New York (Lakewood, Buffalo, Manhattan), Ohio (Cleveland), Pennsylvania (Pittsburgh, Parkesburg, Downingtown, Kennett Square, Philadelphia), Virginia (Nellysford), and Mills River, NC.