Server - The Pool at One Light, Two Light & Three Light

Cordish Living; Kansas City (MO); On-site; USD 16,531,000 - 30,307,000; Full time

Job summary

Cordish Living in downtown Kansas City, MO, seeks a Server for The Pool at One Light, Two & Three Light. This urban venue features cabanas, full cocktail service and a sun-kissed menu.

You will greet guests, take orders, serve drinks and food, upsell, and ensure guest satisfaction while working with bartenders and kitchen staff. Fluent English required; nights/weekends may be required.

Qualifications

• At least 1 year of serving in a fast-paced F&B venue, preferably nightclub.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, glassware and garnishes.
• Must meet state legal age requirements.
• Must speak fluent English; other languages are a plus.
• Strong communication with guests, bartenders and kitchen staff.
• Alcohol awareness certification or valid health/food handler card as required.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and menu items; up-sell when taking orders.
• Maintain energy, outgoing and professional demeanor at all times.
• Provide outstanding service with a smile to ensure guest satisfaction.
• Communicate effectively with guests and staff; use POS clearly.
• Monitor guest alcohol consumption and stop service when needed.
• Complete side work and accurately account for all sales/payments.
• Coordinate with bartenders and kitchen for orders.

Skills

1 year serving experience

Liquor knowledge

English fluency

Customer interactions

Job description

Located in downtown Kansas City, steps away from the action in the Power & Light District, The Pool at One Light, Two & Three Light is an urban oasis and escape for members of One Life, residents and their guests. Set amidst an amazing cityscape backdrop, the pool features private cabanas, full cocktail service, a swim up bar, and will offer the perfect warm-weather, sun-kissed-inspired menu.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.