Server - The Nectar Room (FT)

Pier Sixty-Six; Fort Lauderdale (FL); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Group medical, dental, vision, life, &

Disability benefits

401(k) plan with company match

Paid time off

Complimentary team member meals

Complimentary room nights at CoralTree

Job summary

Pier Sixty-Six in Fort Lauderdale is seeking a Nectar Server to greet guests, take orders, and deliver food and beverages while ensuring an exceptional guest experience. You will help turn moments into memories with attentive, professional service.

Join a team that values hospitality, safety, and teamwork, with opportunities to grow and contribute to memorable guest experiences in a resort setting.

Qualifications

• Must be at least the legal age to serve alcohol.
• TIPS and Food Handler certifications required.
• Experience in food and beverage service preferred.
• Excellent customer service and teamwork.

Responsibilities

• Welcome and acknowledge guests to five-star standards.
• Take orders and serve food and beverages.
• Ensure guest satisfaction and follow up.
• Record transactions and process payments.
• Coordinate with kitchen on orders and special requests.
• Maintain cleanliness and safety in poolside service.
• Assist other departments during inclement weather.

Skills

Excellent communication

People person

English fluent

Outdoor work

Job description

We currently have an opportunity for a well-rounded and seasoned Nectar Server to join our Pier Sixty-Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

Responsibilities

• Welcome & acknowledge all guests outlined by Pier Sixty-Six- and five-star standards.
• Understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
• Make the Manager aware of guest feedback.
• Follow specified procedures to properly set-up pool stations and perform side work daily.
• Ensure the cleanliness and condition of all glasses, dishes, utensils used in poolside service.
• Follow all Pier Sixty Six cash handling and credit card policies as they relate to InfoGenesis.
• Practice safe work habits to avoid injury to self and others.
• Answer questions and help guide guests through the menu.
• Serve food courses and alcoholic beverages to guests promptly.
• Record transaction in InfoGenesis system at time of order.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability along with meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Complete closing duties, including restocking items, turning in a requisition.
• Present physical and accurate check to guests and process payments.
• Ensure uniform and personal appearance are clean and professional.
• Run food and bus tables when you find extra time.
• Anticipate and address guests' service needs.
• Speak with team members and guests using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.
• Extend courteous salutations when guests leave the outlet and invite them to return.

Additional Duties & Responsibilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Monitor all guest activity in assigned work area; be alert to any sign of trouble.
• Ensure safety of guests and enforcement of pool rules/ precautions according to department standards.
• Secure storage areas.
• Maintain complete knowledge of:
  • Daily house count, VIPs in-house, arrivals/departures.
  • Scheduled group activities and locations within hotel.
  • All hotel facilities and services.
  • Hours of operation of each outlet.

Qualifications

• Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred.
• TIPS and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• Must be able to work outdoors for an extended period.
• Must work and assist other departments in case of inclement weather.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.