Server - Pelican Landing

Pier Sixty Six; Deep Creek (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Complimentary team member meals

Complimentary room nights at CoralTree

401(k) plan with company match

Job summary

Pier Sixty-Six Resort in Fort Lauderdale is seeking a Server for the Pelican Landing outlet. You will greet guests, take orders, serve food and beverages, and ensure guest satisfaction in a lively outdoor setting.

The role emphasizes friendly communication, teamwork, and adherence to five-star service standards. Must be 21+ with TIPS and Food Handler certifications; previous hospitality experience is preferred. Benefits include meals, room nights, and 401(k) matching.

Qualifications

• Must meet the legal age to serve alcohol.
• TIPS and Food Handler certifications are required.
• Fluent English communication is essential.
• Must be able to work outdoors for extended periods.

Responsibilities

• Greet guests and acknowledge them according to Pier Sixty-Six standards.
• Take orders, serve food and beverages, and check guest satisfaction.
• Follow cash handling and payment procedures.
• Communicate with kitchen regarding orders and dietary needs.
• Maintain cleanliness and professional appearance at all times.
• Assist other departments during inclement weather or peak times.

Skills

Customer service

English fluency

Tools

InfoGenesis POS

Job description

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Server - Pelican Landing to join our Pier Sixty-Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

Responsibilities

• Welcome & acknowledge all guests outlined by Pier Sixty-Six- and five-star standards.
• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
• To make the Manager aware of guest feedback
• To follow specified procedures to properly set-up pool stations and perform side work daily.
• To ensure the cleanliness and condition of all glasses, dishes, utensils used in poolside service.
• Follow all Pier Sixty Six cash handling and credit card policies as they relate to InfoGenesis.
• always Practice safe work habits to avoid injury to self and others.
• Answer questions and help guide guests through the menu.
• Serve food courses and alcoholic beverages to guests promptly.
• Record transaction in InfoGenesis system at time of order.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability along with meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Complete closing duties, including restocking items, turning in a requisition.
• Present physical and accurate check to guests and process payments
• Ensure uniform and personal appearance are clean and professional.
• Run food and bus tables when you find extra time.
• Anticipate and address guests` service needs.
• Speak with team members and guests using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.
• Extend courteous salutations when guests leave the outlet an invite them to return.

Additional Duties & Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Monitor all guest activity in assigned work area; be alert to any sign of trouble.
• Ensure safety of guests and enforcement of pool rules/ precautions according to department standards
• Secure storage areas
• Maintain complete knowledge of:
• Daily house count, VIPs in-house, arrivals/departures
• Scheduled group activities and locations within hotel
• All hotel facilities and services
• Hours of operation of each outlet

Qualifications

• Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred.
• TIPS and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• Must be able to work outdoors for an extended period.
• Must work and assist other departments in case of inclement weather.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort