Server - The Nectar Room (FT)

CoralTree Hospitality; Fort Lauderdale (FL); On-site; USD 20,664,000 - 30,307,200; Full time

Benefits offered by this job

Health benefits

Employee assistance

Paid time off

401(k) matching

Free meals

Free room nights

Job summary

Pier Sixty-Six Resort in Fort Lauderdale, managed by CoralTree Hospitality, is seeking a Nectar Server. You will greet guests, take orders, and deliver food and drinks while ensuring exceptional guest experiences and adherence to five‑star standards.

The role emphasizes hospitality, teamwork, and a welcoming demeanor. Qualifications include being of legal drinking age, TIPS and Food Handler certs, strong English communication, and willingness to work outdoors.

Qualifications

• Must be of legal age to serve alcohol.
• TIPS and Food Handler certifications required.
• Familiarity with restaurant terminology and food service techniques preferred.
• People person with the ability to create guest experiences.
• Strong communication in English, both verbal and written.
• Able to work outdoors for extended periods and in varied weather.
• Willing to assist other departments as needed.

Responsibilities

• Greet guests, take orders, serve food and beverages.
• Check guest satisfaction and respond to requests promptly.
• Set up pool stations and perform daily side work.
• Maintain cleanliness of glassware, dishes, and utensils.
• Process payments and handle cash according to policies.
• Coordinate with kitchen on orders, allergies, and special requests.
• Ensure uniforms are clean and professional; maintain service standards.
• Assist with bussing tables and supporting team as needed.

Skills

Guest service

English communication

TIPS certified

Food Handler certified

People person

Outdoor work

Job description

Overview

South Florida’s beacon of hospitality, Pier Sixty‑Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier‑Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32‑acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty‑Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state‑of‑the‑art facilities, a first‑class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty‑Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well‑rounded and seasoned Nectar Server to join our Pier Sixty‑Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

Responsibilities

• Welcome & acknowledge all guests outlined by Pier Sixty‑Six and five‑star standards.
• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
• To make the Manager aware of guest feedback.
• To follow specified procedures to properly set‑up pool stations and perform side work daily.
• To ensure the cleanliness and condition of all glasses, dishes, utensils used in poolside service.
• Follow all Pier Sixty‑Six cash handling and credit card policies as they relate to InfoGenesis.
• Always practice safe work habits to avoid injury to self and others.
• Answer questions and help guide guests through the menu.
• Serve food courses and alcoholic beverages to guests promptly.
• Record transaction in InfoGenesis system at time of order.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability along with meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Complete closing duties, including restocking items, turning in a requisition.
• Present physical and accurate check to guests and process payments.
• Ensure uniform and personal appearance are clean and professional.
• Run food and bus tables when you find extra time.
• Anticipate and address guests’ service needs.
• Speak with team members and guests using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.
• Extend courteous salutations when guests leave the outlet, invite them to return.

Additional Duties & Responsibilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Monitor all guest activity in assigned work area; be alert to any sign of trouble.
• Ensure safety of guests and enforcement of pool rules/practices according to department standards.
• Secure storage areas.
• Maintain complete knowledge of:
  • Daily house count, VIPs in‑house, arrivals/departures.
  • Scheduled group activities and locations within hotel.
  • All hotel facilities and services.
  • Hours of operation of each outlet.

Qualifications

• Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred.
• TIPS and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• Must be able to work outdoors for an extended period.
• Must work and assist other departments in case of inclement weather.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre‑tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.