Server Technician - IT Support & Infrastructure

VetRamp; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

VetRamp in Austin, TX is seeking a Server Technician to deliver on-site IT support for automotive and energy storage systems. You will troubleshoot server hardware, assist end-users, and help maintain reliable IT infrastructure in a fast-paced environment.

The role requires 1–3 years of IT experience, a degree in IT preferred, and familiarity with ticketing tools like ServiceNow or Zendesk. You’ll work both independently and with teams, with first, second, and third shifts available.

Qualifications

• 1-3 years in IT support or server administration.
• Basic knowledge of server hardware components.
• Strong organizational and time-management skills.

Responsibilities

• Troubleshoot server hardware and resolve issues promptly.
• Provide on-site and remote end-user support.
• Maintain IT infrastructure performance in collaboration with teams.

Skills

IT support

Server hardware

Time management

Teamwork

Customer service

Communication

Education

Associate’s or Bachelor’s degree in IT

Tools

ServiceNow

Zendesk

Job description

VetRamp in Austin, TX is seeking a Server Technician to deliver on-site IT support for automotive and energy storage systems. You will troubleshoot server hardware, assist end-users, and help maintain reliable IT infrastructure in a fast-paced environment.

The role requires 1–3 years of IT experience, a degree in IT preferred, and familiarity with ticketing tools like ServiceNow or Zendesk. You’ll work both independently and with teams, with first, second, and third shifts available.