Server-Sun Mountain Lodge Winthrop, WA

Hotel Equities; Winthrop (WA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Team driven culture

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Reduced Room Rates

Third Party Perks

Job summary

Hotel Equities is seeking a Server for Sun Mountain Lodge in Winthrop, WA. You will greet guests, take orders, and ensure timely delivery of food and beverages while upholding service standards.

The role requires a High School diploma and hospitality experience with major brands. You will work a flexible schedule including nights and weekends, maintain a clean dining area, and contribute to a team-driven culture with excellent guest service.

Qualifications

• High School diploma or equivalent required.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred.

Responsibilities

• Greet every guest with a smile and positive attitude.
• Take guests' food and drink orders and ensure accuracy and timely delivery.
• Prepare and present items, maintain a clean service area, and follow health codes.
• Assist with setting and rearranging tables for larger parties.
• Provide a safe working environment by complying with safety programs and health requirements.
• Maintain sanitation standards and ensure proper conduct in kitchen and dining areas.
• Follow all Company standard operating procedures.

Skills

Customer service

Hospitality

Education

High school diploma

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Serverfor the Sun Mountain Lodge Winthrop, WA

Pay Range- 17.13 - 17.14 USD +Tips

Job Purpose:

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, Health
• Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
• Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)