Server - Stories Ranch Kitchen

Hyatt Regency Lost Pines Resort and Spa; Texas; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Career growth and advancement

Healthcare benefits after 30 days

Free Hyatt room nights

Free parking

Job summary

Stories Ranch Kitchen at Hyatt Regency Lost Pines Resort and Spa in Texas is seeking an enthusiastic Server to tell the culinary story, greet guests, and present menu selections with care. You will learn the menu, take and relay orders, and ensure dishes reach the table at the perfect temperature.

This fast-paced role requires prior fine dining serving experience, open availability, and compliance with TABC and Texas Food Handler certifications.

Qualifications

• Must have refined verbal communication and guest service skills.
• Prior serving experience in fine dining is preferred.
• Must be 18 years or older and able to lift moderate weight.

Responsibilities

• Greet and seat guests with a warm demeanor.
• Acquire knowledge of the menu and suggest pairings.
• Take and relay food and beverage orders accurately.
• Serve dishes promptly and courteously to ensure perfection.
• Monitor guest satisfaction and address concerns professionally.
• Assist in restaurant preparation and maintain a clean environment.
• Collaborate with kitchen and bar staff for smooth service.

Skills

Verbal communication

Guest service

Stamina

Job description

Description

Curated chapter by chapter, Stories Ranch Kitchen is a chef driven specialty restaurant with a focus on a farm-to-table dining experience inspired by the big cattle ranches and plentiful game of Central Texas, as well as the bounty of our region’s farms.

We are in search of an enthusiastic and dedicated Server to join our team at Stories Ranch Kitchen. As a Stories Server, you will be the storyteller of our culinary adventures, responsible for submitting guest menu selections and presenting these food and beverage preferences in a timely manner and to the perfect temperature. You will gain in-depth menu knowledge and provide recommendations from our curated compilation of cuisine and drink offerings.

This is a fast-paced position with constant customer interaction. Prior serving experience in a fine dining, specialty or chef driven restaurant is required for this role.

Key Responsibilities:

• Engage with Guests: Greet and seat guests with a warm, friendly demeanor. Engage in casual conversation to enhance their dining experience.

• Menu Expertise: Acquire comprehensive knowledge of our menu and make thoughtful recommendations to guests.

• Order Management: Accurately take and relay food and beverage orders to the kitchen staff.

• Service Excellence: Serve food and beverages promptly and courteously, ensuring each dish is presented to perfection.

• Guest Satisfaction: Monitor and ensure guest satisfaction throughout their dining experience. Handle any complaints or concerns with professionalism and poise.

• Restaurant Preparation: Assist in general restaurant preparation and maintain a clean, sanitary environment.

• Team Collaboration: Work closely with kitchen and bar staff to ensure smooth service.

Benefits | We care for people so they can be their best.

Our colleagues enjoy:

• Career Growth and Advancement– Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

• Affordable Benefits after 30 days– Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD

• Healthcare FSA- saves you money for medical expenses

• Free Hyatt Room Nights - atHyatt Hotels around the world for full-time & part-time colleagues

• Discounted Room Nights– for you, your friends and your family!

• Free Parking– convenient and cost-free parking for all our associates

• Paid Time Off– Take the time you need to recharge and stay healthy

• Financial Perks -401(k)w/company match &discounted employee stockpurchase plan

• Employee Assistance– 24/7 emotional support, legal guidance, personal & financial resources

• Employee meals– in our cafeteria for full-time, part-time and on-call colleagues

• Tuition Reimbursement: Further your education with our support.

• Discounts at various retailers– at Headspace, Apple, AT&T, Verizon and More!

• Diversity Groups– Join our inclusive and supportive community

• Colleague Recognition Programs: Be celebrated for your hard work and dedication.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Prior serving experience in a Fine Dining restaurant is preferred.
• Must have open availability to work any shift, including weekends and holidays
• Must be 18 years of age or older.
• TABC & Texas Food Handler certification is required.

Source: Hospitality Online