Server, Stacks

Hersheypark; Hershey, Northern (PA, KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Hersheypark admission

Free parking

Employee discounts

Job summary

The Hotel Hershey, a luxury resort, invites applicants for a Part-Time Team Member position at Stacks restaurant inside Hershey Lodge. The role focuses on guest satisfaction, friendly service, and smooth dining operations.

Responsibilities include greeting guests, menu knowledge (including wine service), mastering the POS system, assisting dining room staff, and performing other duties as needed. Must be 18+ and complete RAMP training by probation.

Qualifications

• Must be at least 18 years of age.
• Must complete RAMP training by passing the test within probation.
• Knowledge of menu and wine service is required.
• Ability to balance cash drawers and perform basic math.
• Effective communication with guests and staff.

Responsibilities

• Greet guests in a friendly, efficient manner.
• Maintain knowledge of menu items, including wine service.
• Master the Point of Sale (POS) system for orders and payments.
• Assist dining room staff to ensure smooth operations.
• Perform other duties as required.

Skills

Customer service

POS system

Cash handling

Communication

Tools

Point of Sale system

Job description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position is responsible for all aspects of food service and guest satisfaction with the Stacks restaurant located at the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties

• Greeting all guests in a friendly, efficient, and timely manner
• Having a thorough knowledge of all menu and related items to include wine service
• Having the ability to master and fully utilize the Point of Sale service system
• Assisting all staff members in operation of the dining room
• Accomplishing other duties as required.

Qualifications

• Must be at least 18 years of age.
• Must be able to complete RAMP training by passing the test within the negotiated probation period.

Knowledge, Skills, and Abilities

• Must present a clean and professional image.
• Must demonstrate an ability to work with and function with the Point of Sale and related systems and with elementary math.
• Must be able to balance cash drawers and prepare the necessary paperwork.
• Must be able to communicate to guests and staff effectively.

Job Demands

• The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.
• Ability to work a flexible eight-hour shift including breakfast, lunch, and dinner shifts according to operational needs, including weekends and holidays.
• Must be able to work on one's feet for long periods of time
• Must be able to stoop, bend, push and lift up to 40 pounds.
• Must work in a clean, efficient, and orderly manner.
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.