Server SORA By Hotel Collection

Aroma360; Miami (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

A luxury dining venue in Miami is seeking a Server to deliver exceptional dining experiences. The ideal candidate will have at least two years of experience in luxury hospitality, excellent customer service skills, and a flexible schedule to accommodate evening and weekend shifts. Responsibilities include taking orders, delivering food, and providing knowledgeable service about sushi and Japanese cuisine.

Qualifications

• At least two years of sales experience in luxury hospitality.
• Previous experience preparing sushi in a restaurant setting.
• Flexibility to work nights, weekends, and holidays.
• Flexible schedule and willingness to work nights, weekends, and holidays.

Responsibilities

• Greet guests and provide exceptional service.
• Accurately take and communicate orders to the kitchen.
• Deliver food and drinks promptly to tables.
• Maintain a positive attitude and engage with guests.
• Process payments accurately and quickly.
• Willingness to work evenings, late nights, and weekends as required.
• Ability to read menus, safety documents, etc.
• Accurately taking orders for food and drinks, and communicating menu items to customers.
• Promptly delivering food and drinks to tables.
• Communicating with the kitchen to help process orders and accommodate special requests.
• Processing payments accurately and quickly using a variety of payment methods.
• Setting tables with glasses, tableware, condiments, napkins.
• Greet guests, make an experience, and provide exceptional service.
• Explain the menu, including sushi and Japanese cuisine, and help guests choose
• Serve food and drinks, and ensure the serving station is stocked
• Understand the technical relationship between the sushi chef and dining room, and be accountable for all technical aspects of service
• Anticipate guest needs and communicate them to the team
• Always maintain a positive attitude
• Have good communication skills and work well with the entire staff
• Be organized and great at prioritizing
• Ability to quickly immerse yourself in the details of the new product
• Excellent communication skills and interpersonal skills to engage potential customers, listen, build rapport, assess customer needs, and quickly adjust a pitch to changing dynamics of the interaction
• Good time management skills

Skills

Customer service

Sales experience

Verbal communication

Time management

Job description

Overview

We are crafting an unparalleled dining and lounge experience in the heart of Miami. Our meticulously curated multi-functional space will feature a world-class Omakase concept, a state-of-the-art listening lounge, and retail displays featuring products from our existing luxury lifestyle brand. Our culinary program will be overseen by award-winning Chef Bee of Naiyara, Oishi Thai, and many more. Chef Bee is a renowned figure in Miami, as his restaurants are known for having some of the most exclusive, hardest-to-obtain seats.

Job Position

SERVER, SORA By Hotel Collection

Qualifications

• At least two years of sales experience and proven track record in using inside sales methods to generate leads and upsell
• Previous experience in luxury hospitality
• Prior experience preparing sushi in a restaurant or similar setting
• Flexible schedule and willingness to work nights, weekends, and holidays.

Requirements

• Excellent customer service and people skills required
• High energy and stamina are required
• Ability to stay calm and work efficiently under pressure
• Ability to prioritize job duties and manage time effectively
• Strong verbal communication skills required
• Willingness to work evenings, late nights, and weekends as required
• Ability to read menus, safety documents, etc.
• Accurately taking orders for food and drinks, and communicating menu items to customers
• Promptly delivering food and drinks to tables
• Communicating with the kitchen to help process orders and accommodate special requests
• Processing payments accurately and quickly using a variety of payment methods
• Setting tables with glasses, tableware, condiments, napkins.
• Greet guests, make an experience, and provide exceptional service.
• Explain the menu, including sushi and Japanese cuisine, and help guests choose
• Serve food and drinks, and ensure the serving station is stocked
• Understand the technical relationship between the sushi chef and dining room, and be accountable for all technical aspects of service
• Anticipate guest needs and communicate them to the team
• Always maintain a positive attitude
• Have good communication skills and work well with the entire staff
• Be organized and great at prioritizing
• Ability to quickly immerse yourself in the details of the new product
• Excellent communication skills and interpersonal skills to engage potential customers, listen, build rapport, assess customer needs, and quickly adjust a pitch to changing dynamics of the interaction
• Good time management skills

Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.