Server Rustic Kitchen

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre; Pennsylvania; On-site; USD 17,000 - 22,000; Full time

Job summary

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre is seeking a guest service associate for a fast-paced food and beverage environment. You will greet guests, present menus, explain specials, take orders, and serve meals using the POS system to ensure accuracy and guest satisfaction.

This role requires being at least 18 with a high school diploma or GED; willingness to work shifts up to 8 hours; and a strong commitment to friendly, compliant service including responsible alcohol

Qualifications

• Must be at least 18 years old and have a high school diploma or GED; or one month related experience and/or training; or equivalent combination of education and experience.
• Knowledge of serving alcoholic beverages and age verification procedures inferred from responsibilities.

Responsibilities

• Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering.
• Takes guest orders and inputs them using the POS System.
• Serves courses from kitchen and service bars; garnishes and decorates dishes.
• Observes guests to respond to requests and to determine when a meal has been completed.
• Totals bill, presents check, accepts payment, and makes change.
• Checks IDs for guests who appear under 30 when serving alcohol.
• Works shifts up to 8 hours or longer; assists other servers as needed.
• Promotes superior guest service.

Education

High school diploma or GED

Job description

Job Duties

Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering. Takes guest orders, places orders using POS System. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, accepts payment, and makes change. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment's size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other's tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.

Minimum Qualifications

Must be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.

Work Shift: Regular Knock, knock. Hear that sound? That's opportunity!

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe "The Spirit of Aquai". Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.