Server - Restaurant

Hyatt Hotels Corporation; Miami (FL); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Free room nights

Discounted hotel rates

Medical, dental, and vision

401K with company match

Paid family leave

Tuition reimbursement

Stock purchase plan

Job summary

Andaz Miami Beach Resort & Spa, part of Hyatt Hotels Corporation, is seeking a Server who thrives in a fast-paced, guest-focused environment. You will take orders, make menu recommendations, and ensure timely service with accuracy and warmth.

Previous restaurant or customer service experience is preferred. The role requires standing for long periods, lifting up to 20 lbs, and availability for evenings, weekends, and holidays; comprehensive benefits are offered.

Qualifications

• Previous experience in a restaurant or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining composure.
• Flexibility to work evenings, weekends, and holidays.
• Must be able to lift a minimum of 20lbs.
• Knowledge of food and beverage menus, including dietary restrictions.
• Basic math skills for handling payments and calculating tips.

Responsibilities

• Take orders, provide menu recommendations, and deliver food and beverages promptly.
• Ensure accuracy and good presentation; coordinate with kitchen and hosts.
• Provide attentive and personalized service; check guest satisfaction.
• Collaborate with fellow servers and staff to ensure smooth service.
• Maintain cleanliness and reset tables between guests.
• Adhere to safety and sanitation policies.
• Attend training sessions and participate in department meetings.

Skills

Customer service

Communication

Multitasking

Time management

Food & beverage knowledge

Flexibility

Math skills

Physical stamina

Tools

Micros POS

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

— Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Job Description

Andaz Miami Beach Resort & Spa is looking for a Server who is an excited, qualified, hard-working individual with a passion for hospitality and a commitment to superior guest service. Experience with Micros and high volume is beneficial but not required. The Server is responsible to ensure exceptional dining experiences for guests. Our Servers are the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.

Duties and functions

• Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines.
• Adheres to all company safety and sanitation policies and procedures
• Performs opening side work and set up station
• Attends and participates in any training sessions, department meetings
• Provides professional and exceptional food and beverage service
• Make recommendations based on guests' preferences and dietary restrictions.
• Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.
• Check on guests during their meals to ensure satisfaction and address requests/concerns.
• Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
• Provide attentive and personalized service, anticipating guests' needs.
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.

Qualifications

• Must be able to lift a minimum of 20lbs
• Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.
• Previous experience in a restaurant or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Positive attitude, and enjoyment of the hospitality industry.
• Ability to work in a fast-paced environment while maintaining composure.
• Strong multitasking and time management abilities.
• Attention to detail, ensuring accurate order-taking and payment processing.
• Knowledge of food and beverage menus, including dietary restrictions and allergies.
• Basic math skills for handling payments and calculating tips.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Physical stamina to stand, walk, and carry trays for extended periods.

As an Andaz Miami Beach Resort & Spa colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy Integrity Respect Inclusion Experimentation Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami’s first Andaz luxury lifestyle resort.

Wild Dunes Resort | Isle of Palms , SC , US

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