Server (PM Shift)

Loews Hotels & Co; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401(k) with Company Match

Paid Sick Days & Holidays

Paid Bereavement

Pet Insurance & Bereavement

Free Onsite Parking

50% Off Monthly Bus Passes

Complimentary Meals

Community Volunteer Opportunities

Training & Development

Tuition Reimbursement

Team Member Discounts

Job summary

Loews Nashville Hotel is seeking a Restaurant Bar Server to create exceptional guest experiences, take orders, serve food and beverages, and work with bartenders to deliver memorable moments in a lively Nashville setting.

You will rely on menu knowledge, beverage expertise, and personalized recommendations, while maintaining high standards of cleanliness and teamwork across dining and bar operations. The role requires flexibility for varied shifts, including nights and weekends.

Qualifications

• Experience in a food and beverage setting is required; knowledge of beverages and service techniques is preferred.
• High School Diploma or equivalent.
• Strong menu knowledge and guest engagement skills.
• Excellent guest service with personalized interactions.

Responsibilities

• Greet guests, present menus, and offer personalized recommendations.
• Take accurate orders and note dietary needs.
• Serve food and drinks promptly with high presentation standards.
• Check in with guests to ensure satisfaction.
• Refill drinks and anticipate guest needs.
• Maintain knowledge of menu, specials, pairings.
• Answer questions about food, beverages, and cocktails.
• Process payments accurately (cash and card).
• Collaborate with bartenders, kitchen, and team.
• Set up and break down bar and dining areas.
• Keep tables and menus clean throughout service.
• Respond to guest feedback promptly.
• Reset dining area for next service.
• Perform other duties as assigned.
• Regular attendance and ability to work varying schedules.
• Attend mandatory trainings and meetings.

Skills

Service Expert

Detail Focused

Problem Solver

Adaptable Leader

Team Builder

Education

High School Diploma

Job description

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) retirement plans with company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• 401(k) retirement plans with company matching
• Pet Insurance and Paid Pet Bereavement
• Free onsite parking and 50% off monthly bus passes
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Training & Development opportunities, career growth
• Tuition reimbursement
• Team Member Hotel discounts, other perks & more!
• Benefits are subject to eligibility and may vary by position

What We're Looking For

A Restaurant Bar Server who is passionate about creating exceptional guest experiences. In this role, you'll take orders, serve food and beverages, and foster a warm, vibrant atmosphere that makes every guest feel welcome. Your in-depth knowledge of menu offerings, beverages, and cocktails allows you to elevate the dining experience through personalized recommendations and confident service. Working closely with bartenders and team members, you'll ensure seamless operations and play a key role in delivering memorable moments for every guest.

Who You Are

• Service Expert: A professional dedicated to delivering exceptional hospitality with outstanding communication skills.

• Detail Focused: A team player committed to creating memorable guest experiences through precision and care.

• Problem Solver: Proactive in addressing challenges with a focus on exceeding guest expectations.

• Adaptable Leader: Dependable and flexible in fast-paced, dynamic environments.

• Team Builder: Collaborative and enthusiastic, fostering a positive and supportive atmosphere.

• Veterans and military spouses encouraged to apply.

What You'll Do

• Greet guests warmly, present menus, and offer personalized food and drink recommendations.

• Take accurate orders, noting special requests or dietary needs, and communicate them clearly to the kitchen or bar.

• Serve food and beverages promptly, ensuring quality and presentation meet the highest standards.

• Check in with guests throughout their visit to ensure satisfaction and address any needs.

• Refill drinks and anticipate guest requirements for a seamless, enjoyable experience.

• Maintain in-depth knowledge of the menu, including specials, pairings, and preparation methods.

• Answer guest inquiries about food, beverages, and cocktails with confidence and professionalism.

• Process payments accurately and efficiently, handling both cash and card transactions.

• Collaborate with bartenders, kitchen staff, and team members to ensure smooth operations.

• Set up and break down bar and dining areas, restocking and organizing supplies as needed.

• Keep tables, seating areas, and menus clean and tidy throughout service.

• Respond to guest feedback or concerns promptly and professionally to ensure a positive experience.

• Assist in resetting the dining area for the next service to maintain a welcoming environment.

• Perform other duties as assigned to support overall operations.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include

• Previous experience in a food and beverage setting is required, knowledge of alcoholic beverages and service techniques highly, preferred.

• High School Diploma or equivalent, preferred.

• Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences.

• Excellent guest service skills with a focus on creating personalized and memorable interactions.

• Basic proficiency with computer systems for order entry and processing.

• Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.

• Ability to multitask and work efficiently in a fast-paced environment.

• Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.