Lead Barista-Coffee Shop-Full Time

Pinehurst Resort; Pinehurst (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Pinehurst Resort in Pinehurst, NC seeks a friendly Barista to join the Coffee House team. You will prepare and serve beverages, process guest checks, and maintain a clean, welcoming environment.

Must be 21+ due to alcohol service and have a high school diploma or GED with related experience. Flexible scheduling and team collaboration are emphasized.

Qualifications

• High school diploma or GED required with minimal related experience.
• Food safety certification via Servsafe training required.

Responsibilities

• Prepare and serve beverages in a courteous, friendly, professional manner.
• Process checks and revenues for guests; handle scheduling and inventory.
• Maintain cleanliness and organization of production, storage and dining areas.
• Assist management with guest resolutions and training of new hires.
• Open communication with management for areas of improvement.

Skills

Food safety certification

Education

High school diploma or GED

Job description

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

$15-$20 Average Per Hour Annually

Summary

The primary purpose of this position is to be a liaison for the Barista staff and supervisors, having more responsibility while providing food and beverage service, process all checks and revenues for guests visiting the Coffee House. Prepare and service beverages in a courteous, friendly and professional manner while complying with state and local laws. Must have open availability as well as be 21 years or older due to alcohol being poured and served.

Education and/or Experience

High school diploma or General Education Diploma (GED) required and a minimum of 3 months related experience; or an equivalent combination of education and experience.

Essential Duties And Responsibilities

• Food safety certification by attending and PASSING Servsafe classes
• Attend yearly A.L.E. class for responsible service of alcohol.
• Maintain production and guests areas to Board of Health standards.
• Maintain cleanliness and organization of production, storage and dining areas at all times.
• Maintain all displayed products, food and merchandise, to ensure quantity, quality and visual appeal at all times.
• Proper cleaning and maintenance of all equipment, i.e., coffee brewers, espresso machines, Turbo Chef, coolers, CO2 Foamers and display units.
• Be proficient in producing and maintaining espresso, cappuccino and specialty coffee preparation and presentation that is consistent and fresh at all times.
• Ensure that all food is fresh and presented in an appealing manner as mandated by standard.
• Maintain a high level of professionalism and phone etiquette at all times.
• Maintain record of sales; prepare inventory of stock and order merchandise.
• Accounting for all credit card, member charges, and guest room charges.
• Assist in weekly scheduling
• Help ensure staff are in full and proper uniforms at all times.
• Work with management on guest resolution if/when it occurs.
• Open communication with management for areas of improvement
• Be involved with the on-boarding of new hires.
• Help implement and execute a training plan for all new hires.
• Assist management with Inventory control by assisting with daily orders and helping count monthly inventory.
• Help create and curate new features, offerings and revenue streams.
• Due to the fluctuating demands of the hospitality business, it may be necessary that each Employee perform a multitude of different functions, therefore, as an essential part of this position, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed.
• Attend weekly one on one meeting with Carolina Dining Room Manager - AM
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, and taste or smell. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.