Server (Portland/Cascade Station, OR)

Wingmen V Llc; Portland (OR); On-site; USD 5,992 - 24,796; Full time

Job summary

Wingmen V Llc, part of Buffalo Wild Wings, is looking for Servers to join their lively team in Portland, Oregon. This role involves greeting guests, taking orders, and ensuring a memorable dining experience.

The ideal candidate will possess excellent customer service and communication skills, along with the ability to thrive in a fast-paced environment. A passion for food and fun is essential. The salary range is competitive at $4.35 - $18.00 hourly.

Qualifications

• Must be at least 21 years old.
• Prior server or customer service experience in a full-service restaurant is preferred.
• Knowledge of food safety and sanitation procedures is required.

Responsibilities

• Greet guests and create a welcoming experience.
• Take food and drink orders accurately.
• Manage transactions and handle payments.
• Provide attentive service throughout the guest's visit.
• Collaborate with the team to maintain a smooth operations.

Skills

Customer service skills

Communication skills

Time management

Attention to detail

Basic math skills

Conflict management

Knowledge of RAS

Education

Alcohol-service certification

Job description

Job Details

Job Location: 9810 NE Cascades Parkway - Portland, OR 97220

Salary Range: $4.35 - $18.00 Hourly

NOW HIRING: Servers (Front-of-House Team Members)

Bring your personality to Buffalo Wild Wings—where every shift feels like game day!

If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet guests and create a welcoming, upbeat experience.
• Display excellent verbal communication and interaction skills to serve BWW guests and create a personalized experience.
• Manage time and organization with excellent attention to detail; take direction and execute team and company objectives.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Check in with guests and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Use conflict‑management skills, analytical thinking, and emotional intelligence to recognize and solve guest problems.
• Know RAS (responsible alcohol service) procedures as defined by federal and state laws, and BWW policies and guidelines.
• Collaborate with your team to keep the dining room running smoothly.

Qualifications & Skills

• Superior customer service and hospitality skills.
• Knowledgeable of proper sanitation, food safety, and security procedures.
• Know the BWW food and beverage menu and can make suggestions to guests and upsell.
• Aware of current marketing initiatives and upcoming events to inform guests.
• Excellent verbal communication and interaction skills to serve BWW guests and create a personalized experience.
• Strong time‑management and organizational skills with attention to detail; take direction and execute team and company objectives.
• Basic mathematical skills and accurate money handling.
• Basic knowledge of point‑of‑sale systems.
• Conflict‑management skills, analytical thinking, and high emotional intelligence to solve guest problems.
• Knowledge of RAS procedures as defined by federal and state laws, BWW policies and guidelines.
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant environment.

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures.
• Follow specific service time guidelines while engaging guests and customizing their experience.
• Maintain a high pace and intensity for an extended period.
• Be reliable and dependable by adhering to a schedule, covering shifts as needed, and arriving on time.

Interaction

• Show appreciation for team members by providing respect, positive encouragement, and fair treatment in the organization.
• Maintain positive working relationships with all team members and managers.
• Work as a contributing member of a team.

External Relationships

• Exceed guest expectations every day by achieving the highest level of satisfaction with focus on friendly service, food, fun, and value.
• Explain menu items, terms, and provide suggestions to guests when asked.

Education / Experience

Required

• Minimum 21 years of age.
• Alcohol‑service certification as dictated by State and BWW policy.

Preferred

• Prior experience working as a server or in a customer‑service role, ideally in a high‑volume full‑service restaurant.