Server Operations Lead

General Dynamics IT; USA; Remote; USD 115.000 - 155.000; Vollzeit

Zusammenfassung

General Dynamics IT is seeking a Server Operations Lead to support the Department of Veterans Affairs (VA) by overseeing accessibility compliance across VA server environments, ensuring Section 508, WCAG 2.0 AA, and federal ICT requirements are met.

You will lead governance and validation activities for server tools, dashboards, configuration documentation, and operational procedures, coordinating with engineers, hosting teams, security, and VA stakeholders to improve accessibility and reduce

Qualifikationen

• Experience leading server operations or compliance activities in enterprise IT.
• Knowledge of Section 508 and WCAG 2.0 AA standards.
• Strong written and stakeholder communication skills.

Aufgaben

• Oversee accessibility compliance across VA server environments.
• Lead governance and validation for server tools, dashboards, configuration documentation, and operational procedures.
• Collaborate with engineers, hosting teams, security, and VA stakeholders to improve accessibility and reduce compliance risk.
• Manage accessibility testing cycles and documentation conformity, and develop compliance dashboards.

Kenntnisse

Accountability

Federal Compliance

Operational Procedures

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Type of Requisition

Regular

Clearance Level Must Currently Possess

None

Clearance Level Must Be Able to Obtain

None

Public Trust/Other Required

MBI (T2)

Job Family

IT Infrastructure and Operations

Job Qualifications

Skills: Accountability, Federal Compliance, Operational Procedures

Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes

Job Description

Seize your opportunity to make a personal impact as a SERVER OPERATIONS LEAD supporting the Department of Veteran Affairs (VA) GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

At GDIT, people are our differentiator. As a SERVER OPERATIONS LEAD supporting the Department of Veterans Affairs (VA) in Austin, Texas you will help ensure today is safe and tomorrow is smarter.

Join GDIT to support the Department of Veterans Affairs (VA) through the IOSS App Hosting program.

HOW A SERVER OPERATIONS LEAD WILL MAKE AN IMPACT

. As the Server Operations Lead, you will oversee accessibility compliance across VA's server environments-ensuring all system interfaces, documentation, and administrative workflows meet Section 508, WCAG 2.0 AA, and federal ICT requirements.

You will lead governance and validation activities for server tools, dashboards, configuration documentation, and operational procedures, ensuring compatibility with assistive technologies and alignment with VA accessibility standards.

You will work closely with engineers, hosting teams, developers, security teams, and VA stakeholders to improve accessibility, strengthen operational consistency, and reduce compliance risk.

You will manage accessibility testing cycles, documentation conformity, compliance dashboards, and recurring reporting. You will refine workflows, improve documentation structure, streamline accessibility checks, and embed ICT requirements into daily hosting and server lifecycle operations. You will also coordinate across service lines to ensure server operations remain aligned, efficient, and fully compliant.

You will partner directly with VA leadership and accessibility program offices to deliver compliance reviews, reports, and recommendations. Your communication practices will reinforce transparency, alignment, and stakeholder confidence.

You will drive continuous improvement across server operations by identifying accessibility gaps, updating SOPs, enhancing controls, supporting automation, modernizing documentation, and strengthening enterprise accessibility practices-ensuring VA's server environments remain inclusive, reliable, and continuously advancing.

What You'll Need to Succeed

• Bachelor's degree or equivalent and 5 years of experience
• Experience leading server operations, infrastructure processes, or compliance activities in enterprise IT environments
• Demonstrated expertise in accessibility compliance, Section 508, WCAG 2.0 AA, or federal ICT standards
• Strong understanding of ITSM, service delivery, hosting operations, and enterprise‑class process governance
• Ability to evaluate server documentation, interfaces, workflows, and system outputs for accessibility, completeness, and accuracy
• Experience developing compliance plans, audit artifacts, dashboards, and corrective‑action processes
• Excellent written, analytical, and stakeholder communication skills
• Ability to collaborate across platform engineering, operations, and federal organizations

Desired Qualifications

• Experience supporting VA, federal agencies, or regulated environments
• Section 508 Trusted Tester certification, ITILv4, Six Sigma, or similar credentials
• Familiarity with VA Section 508 requirements, accessibility testing tools, and federal compliance frameworks
• Experience with enterprise reporting tools, accessibility audits, and performance analytics

Security Clearance

• Must be able to obtain a Public Trust clearance

Location

Austin, TX or Remote

No visa sponsorship is available for this position

No visa sponsorship is available for this position

Scheduled Weekly Hours

40

Travel Required

Less than 10%

T elecommuting Options

Remote

Work Location

Any Location / Remote

Salary Range

The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Benefits

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, a