Server Operations Lead

General Dynamics Information Technology, Inc.; Girlstown USA (TX); Hybrid; USD 115,000 - 155,000; Full time

Benefits offered by this job

Growth tools

Leadership programs

Competitive pay

Job summary

General Dynamics Information Technology, Inc. seeks a Server Operations Lead to support the VA in Austin, TX.

You will oversee accessibility compliance across VA server environments and drive governance, validation, and documentation for server tools and processes. Working with engineers, hosting teams, security, and VA stakeholders, you will improve accessibility, reduce compliance risk, and embed ICT requirements into daily hosting and server lifecycles.

Qualifications

• 5+ years of related experience.
• Bachelor’s degree or equivalent.
• US Citizenship required: Yes.
• Public Trust/Other Required: MBI (T2).

Responsibilities

• Oversee accessibility compliance across VA server environments.
• Lead governance and validation for server tools, dashboards, and documentation.
• Collaborate with engineers, hosting teams, security teams, and VA stakeholders to improve accessibility and compliance.

Skills

Accountability

Federal Compliance

Operational Procedures

Education

Bachelor’s degree

Job description

Job Qualifications:

Accountability, Federal Compliance, Operational Procedures

Job Description:

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able To Obtain: None

Public Trust/Other Required: MBI (T2)

Job Family: IT Infrastructure and Operations

Skills: Accountability, Federal Compliance, Operational Procedures

Certifications: None

Experience: 5 + years of related experience

US Citizenship Required: Yes

Job Description:

Seize your opportunity to make a personal impact as a SERVER OPERATIONS LEAD supporting the Department of Veteran Affairs (VA) GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

At GDIT, people are our differentiator. As a SERVER OPERATIONS LEAD supporting the Department of Veteran Affairs (VA) in Austin, Texas you will help ensure today is safe and tomorrow is smarter.

Join GDIT to support the Department of Veterans Affairs (VA) through the IOSS App Hosting program.

HOW A SERVER OPERATIONS LEAD WILL MAKE AN IMPACT

• As the Server Operations Lead, you will oversee accessibility compliance across VA’s server environments—ensuring all system interfaces, documentation, and administrative workflows meet Section 508, WCAG 2.0 AA, and federal ICT requirements.

You will lead governance and validation activities for server tools, dashboards, configuration documentation, and operational procedures, ensuring compatibility with assistive technologies and alignment with VA accessibility standards. You will work closely with engineers, hosting teams, developers, security teams, and VA stakeholders to improve accessibility, strengthen operational consistency, and reduce compliance risk. You will manage accessibility testing cycles, documentation conformity, compliance dashboards, and recurring reporting. You will refine workflows, improve documentation structure, streamline accessibility checks, and embed ICT requirements into daily hosting and server lifecycle operations. You will also coordinate across service lines to ensure server operations remain aligned, efficient, and fully compliant. You will partner directly with VA leadership and accessibility program offices to deliver compliance reviews, reports, and recommendations. Your communication practices will reinforce transparency, alignment, and stakeholder confidence. You will drive continuous improvement across server operations by identifying accessibility gaps, updating SOPs, enhancing controls, supporting automation, modernizing documentation, and strengthening enterprise accessibility practices—ensuring VA’s server environments remain inclusive, reliable, and continuously advancing.

What You’ll Need To Succeed

Bachelor’s degree or equivalent and 5 years of experience

• Experience leading server operations, infrastructure processes, or compliance activities in enterprise IT environments
• Demonstrated expertise in accessibility compliance, Section 508, WCAG 2.0 AA, or federal ICT standards
• Strong understanding of ITSM, service delivery, hosting operations, and enterprise‑class process governance
• Ability to evaluate server documentation, interfaces, workflows, and system outputs for accessibility, completeness, and accuracy
• Experience developing compliance plans, audit artifacts, dashboards, and corrective‑action processes
• Excellent written, analytical, and stakeholder communication skills
• Ability to collaborate across platform engineering, operations, and federal organizations

Desired Qualifications

• Experience supporting VA, federal agencies, or regulated environments
• Section 508 Trusted Tester certification, ITILv4, Six Sigma, or similar credentials
• Familiarity with VA Section 508 requirements, accessibility testing tools, and federal compliance frameworks
• Experience with enterprise reporting tools, accessibility audits, and performance analytics

Security Clearance

Must be able to obtain a Public Trust clearance

Location:

Austin, TX (hybrid)

No visa sponsorship is available for this position

GDIT IS YOUR PLACE:

• AI‑enabled professional growth tools
• Leadership development and internal mobility programs
• Competitive pay, benefits, and 401(k) match
• Mission‑focused culture supporting Veterans
• Opportunities to modernize VA’s cloud financial ecosystem and strengthen cost efficiency, accountability, and business value across nationwide operations

The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA TX Austin

Total Rewards At GDIT:

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans