Storage Operations Lead

General Dynamics Information Technology, Inc.; Austin (TX); Hybrid; USD 123,000 - 167,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Flexible work options

Job summary

General Dynamics Information Technology, Inc. seeks a Storage Operations Lead to oversee enterprise storage, backup, DR readiness, and security across the VA environment in Austin, TX.

You will govern SAN/NAS platforms, data protection, replication, and related metrics, coordinating with storage engineers, cybersecurity, and hosting teams. You will drive performance reviews, refine workflows, and embed security requirements throughout the storage lifecycle, ensuring reliability and compliance in

Qualifications

• Bachelor’s degree or equivalent required; 5 years of storage operations or related experience.
• Experience leading storage operations, data protection, backup/recovery workflows, and infrastructure governance.
• Expertise with enterprise storage platforms, SAN/NAS, data protection systems, and disaster recovery processes.
• Strong understanding of ITSM, service delivery, hosting operations, and governance in enterprise IT.
• Ability to evaluate storage documentation, workflows, performance metrics, and system outputs for completeness and compliance.
• Experience developing performance plans, audit artifacts, dashboards, and corrective actions.
• Excellent written, analytical, and stakeholder communication skills.
• Ability to collaborate across storage engineering, hosting, cybersecurity, and federal organizations.

Responsibilities

• Oversee enterprise storage operations, ensuring availability, backup integrity, DR readiness, security, and capacity optimization.
• Lead governance and performance oversight for SAN/NAS platforms, storage clusters, replication, and data protection.
• Coordinate testing cycles for backup/restore and replication; validate SLAs and maintenance dashboards.
• Refine operational workflows, reduce backup failures, and strengthen documentation; embed performance and security requirements.
• Collaborate with hosting, database, and virtualization teams to ensure aligned storage operations and improvements.
• Engage VA leadership to communicate storage performance, deliver reviews, and drive continuous improvement.

Skills

Storage operations

Data protection

Backup/recovery

ITSM

Dashboards

Stakeholder communication

Cross-team collaboration

Education

Bachelor’s degree or equivalent

Tools

NetApp

Dell EMC

HPE

Commvault

ITILv4

Job description

Seize your opportunity to make a personal impact as a STORAGE OPERATIONS LEAD supporting the Department of Veterans Affairs (VA) GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career. At GDIT, people are our differentiator. As a STORAGE OPERATIONS LEAD supporting the Department of Veterans Affairs (VA) in Austin Texas, you will help ensure today is safe and tomorrow is smarter. Join GDIT to support the Department of Veterans Affairs (VA) through the Infrastructure Operations Support Services program. As the Storage Operations Lead, you will oversee enterprise storage operations—ensuring availability, backup integrity, disaster recovery readiness, security compliance, and optimized capacity across VA’s multi‑petabyte storage environment.

You will lead governance and performance oversight for SAN/NAS platforms, storage clusters, replication, Commvault data protection, and related operational metrics. You will work closely with storage engineers, data protection teams, cybersecurity staff, hosting leaders, and VA stakeholders to improve reliability, resiliency, and compliance across all storage services. You will manage performance measurement processes, coordinate testing cycles for backup/restore and replication, validate SLAs, and maintain dashboards, logs, and recurring reporting packages. You will refine operational workflows, reduce backup failures, strengthen documentation, and embed performance and security requirements throughout the storage lifecycle. You will also coordinate across hosting, database, and virtualization teams to ensure aligned and efficient operations.

You will engage directly with VA leadership and service line managers to communicate storage performance expectations, deliver reviews and briefings, and recommend improvements. Your communication practices will enhance transparency, alignment, and confidence in storage service delivery. You will drive continuous improvement by identifying gaps, optimizing replication and backup processes, modernizing documentation, strengthening controls, and advancing automation across storage operations. Your leadership ensures VA’s storage environment remains reliable, secure, resilient, scalable, and continuously improving.

What You’ll Need to Succeed

• Bachelor’s degree or equivalent and 5 years of experience
• Experience leading storage operations, data protection, backup/recovery workflows, or infrastructure compliance in enterprise IT environments
• Demonstrated expertise with enterprise storage platforms, SAN/NAS infrastructure, data protection systems, and disaster recovery processes
• Strong understanding of ITSM, service delivery, hosting operations, and enterprise‑class process governance
• Ability to evaluate storage documentation, workflows, performance metrics, and system outputs for completeness, accuracy, and compliance
• Experience developing performance plans, audit artifacts, dashboards, and corrective‑action processes
• Excellent written, analytical, and stakeholder communication skills
• Ability to collaborate across storage engineering, hosting, cybersecurity, and federal organizations

Desired Qualifications

• Experience supporting VA, federal agencies, or regulated environments
• Storage‑related certifications (NetApp, Dell EMC, HPE, Commvault, or similar), ITILv4, Six Sigma, or equivalent
• Familiarity with federal security requirements, data protection policies, VA Handbook 6500, NIST 800‑53, and DR/BCP frameworks
• Experience with enterprise storage performance analytics, compliance audits, and monitoring tools

Security Clearance

• Must be able to obtain a Public Trust clearance

GDIT IS YOUR PLACE

• AI‑enabled professional growth tools
• Leadership development and internal mobility programs
• Competitive pay, benefits, and 401(k) match
• Mission‑focused culture supporting Veterans
• Opportunities to modernize VA’s cloud financial ecosystem and strengthen cost efficiency, accountability, and business value across nationwide operations

Total Rewards at GDIT

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Location: Austin, TX (hybrid)

No visa sponsorship is available for this position

The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Hybrid Work Location: USA TX Austin

About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.