Cloud Server Operation Engineer

Centific Global Solutions, Inc.; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Centific Global Solutions, Inc. is seeking a data center operations specialist in the United States to plan server racks, install OS, perform daily maintenance, and troubleshoot hardware and network issues. The role includes on-call rotation and ownership of asset data and lifecycle management.

Candidates should have a Bachelor's in CS or EE, strong Linux skills, experience with PXE, IPMI/NCSI, and automation tools like Ansible. Excellent English communication and teamwork are essential.

Qualifications

• Bachelor’s Degree in Computer science, Electrical engineering or any other relevant fields.
• Knowledge of the interdependencies of data center functions and technologies.
• Experience with massive remote OS installation such as PXE boot.
• Familiar with automation tools, such as Ansible; can understand and run Shell or Python scripts.
• Familiar with Linux, able to locate hardware faults; strong analytical and problem solving.
• TCP/IP concepts – Subnetting, VLANs, DNS, IPv6; ability to perform general troubleshooting.
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI.
• Strong documentation skills and habits.
• Strong ability to work under pressure; strong learning ability, broad technical interest; strong sense of responsibility.
• Good communication skills in English, Mandarin is preferred, good teamwork spirit; ability to work independently.

Responsibilities

• Plan the server or rack, install server operating system, daily server maintenance & troubleshooting, network troubleshooting, repair and follow-up break-fix of the server and other hardware, solve hardware batch failures and problems.
• Maintain data on internal systems including asset management, ticketing & rack elevations, collect and check online asset data, server lifecycle management
• On-call on duty (regular day working hour & weekend working hour rotation), responsible for dealing with the problems raised by the business owner side

Skills

Linux troubleshooting

Shell scripting

Python scripting

TCP/IP

Ansible

Problem solving

Documentation

English communication

Teamwork

Independence

Education

Bachelor's Degree in Computer science, Electrical engineering or any other relevant fields

Tools

PXE boot

IPMI

NCSI

Job description

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

• Plan the server or rack, install server operating system, daily server maintenance & troubleshooting, network troubleshooting, repair and follow-up break-fix of the server and other hardware, solve hardware batch failures and problems.
• Maintain data on internal systems including asset management, ticketing & rack elevations, collect and check online asset data, server lifecycle management
• On-call on duty (regular day working hour & weekend working hour rotation), responsible for dealing with the problems raised by the business owner side

Requirements

• Bachelor’s Degree in Computer science, Electrical engineering or any other relevant fields
• Knowledge of the interdependencies of data center functions and technologies
• Experience with massive remote OS installation such as PXE boot
• Familiar with simple automation tools, such as Ansible. Can understand and run Shell or Python scripts
• Familiar with Linux system, able to locate hardware faults; Strong analytical and problem solving
• TCP/IP knowledge concepts – Subnetting, VLANs, DNS, Ipv6; Ability to perform general troubleshooting
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI
• Strong documentation skills and habits
• Strong ability to work under pressure; Strong learning ability, broad technical interest; Strong sense of responsibility, full of enthusiasm for work
• Good communication skills in English, Mandarin is preferred, good teamwork spirit; Ability to work independently

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Join a growing company using technology to help tackle enterprises’ toughest challenges.