Field Engineer

Asiacom Americas Inc.; Santa Clara (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Asiacom Americas Inc. is seeking several field engineers to join our Santa Clara data center team. You will ensure high availability by configuring and maintaining routers, switches, and servers, while validating LAN/SAN fiber cabling and network paths.

Responsibilities include server calibration under Red-Hat Linux, system health monitoring, ticket escalation, and supporting data center migrations with strict asset management procedures.

Qualifications

• Experienced in server installation and network configuration.
• Familiar with TCP/IP, switching, routing, and optical communication technology.
• 1+ year work experience in maintenance & operation at an IDC or Network Center.
• Trouble-shooting and problem solving abilities.
• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Electrical Engineering, Telecommunications, or a related field

Responsibilities

• Ensure availability and reliability of multiple data centers.
• Install, configure and upgrade routers, switches, servers and map LAN/SAN fiber.
• Calibrate, monitor, and troubleshoot enterprise servers on Red-Hat Linux.
• Analyze system health and respond to network alerts, escalating tickets as needed.
• Assist in data center migrations by racking, labeling, and asset management processes.
• Support capacity planning by conducting power and cooling audits of data halls.
• Maintain incident and change records and coordinate with vendors to protect client policies

Skills

TCP/IP

Network configuration

Server installation

Switching

Routing

Optical communication

Troubleshooting

Problem solving

Mandarin

Education

Bachelor's degree in CS/IS/CE/EE/Telecommunications or related field

Job description

We are hiring several professional and motivated field engineers who are team players and fast learners, and able to deliver precise and detailed work in 7x24 basis.

Job Location: Santa Clara, CA

Responsibilities

• Responsible for ensuring availability and reliability of multiple data centers to meet the requirements of enterprise operation.
• Install, configure and upgrade routers, switches, servers as well as map out, run and connect all LAN and SAN fiber optic network cabling.
• Perform ongoing calibration, monitoring, and troubleshooting of enterprise servers running on Red-Hat Linux to ensure proper performance levels are sustained.
• Analyze and monitor system health, responded appropriately to network alerts and events, use the standard ticket-handling procedures to escal a ticket upstream when appropriate.
• Assist in the data center migration between different sites by racking, labeling both physically and logically on asset management application, using an ITL-based configuration and change management process
• Support data center capacity planning and construction by conducting power/cooling audits on data halls to validate available capacity for rack infills
• Record and maintain accurate incident and change records to safeguard the quality of operations along with escorting vendors and ensuring client policies are followed

Requirements

• Experienced in server installation and network configuration
• Familiar with TCP/IP, switching, routing, and optical communication technology
• 1+ year work experience in maintenance & operation at an IDC or Network Center
• Trouble-shooting and problem solving abilities.
• Must have at least a bachelor's degree in Computer Science, Information Systems, Computer Engineering, Electrical Engineering, Telecommunications, or a related field
• Speaking Chinese Mandarin is a plus