Server - Oak Grill

Jobs2Web; Newport Beach (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

Fashion Island Hotel in Newport Beach, CA seeks a professional Server to deliver attentive, guest-focused service in an upscale setting. You will anticipate guest needs, explain menu items, and coordinate with kitchen and staff to ensure a flawless dining experience.

Requirements include High School Diploma or equivalent, 1 year of upscale dining experience, California Food Handler Card (or willingness to obtain), and the ability to work a flexible schedule; must be 21 or older.

Qualifications

• High School Diploma or equivalent.
• Minimum one year experience working as a Server, preferably in upscale dining.
• Must be 21 years of age or over.
• California Food Handler Card or willingness and ability to obtain before first day of employment.

Responsibilities

• Work as a team player with all restaurant staff.
• Take food and drink orders accurately and notify kitchen of orders.
• Explain menu items, including content and preparation style.
• Ensure consistency in preparation and presentation of food and drink items.
• Follow all standard food handling, sanitation and health department guidelines.
• Present guest check and process payments according to policies.

Skills

Customer service

Team player

Attention to detail

Professional appearance

Education

High School diploma or equivalent

Job description

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Welcome to a new celebration of timeless style, enduring fashion, and a renewed commitment to the art, soul, and craft of luxury hospitality. Fashion Island becomes the centerpiece of iconic Newport Beach--a one-of-a-kind destination. The quinticential California coastal living that harbors relaxation, entertainment, and fun. Nestled in a domain of Fortune 500 businesses, Fashion Island Hotel features 295 guest rooms and suites, more than 23,000 square feet of event space, and the largest ballroom in Newport Beach. Stay in Style at Fashion Island Hotel.

Position Summary:

TheServeris responsible for offering guests an enjoyable, expertly served meal reflecting the high customer service standards of the hotel/resort. They must anticipate guests’ needs and provide service before being asked and monitoring the table during their meal. AServermust maintain a professional appearance, provide friendly, personalized service to guests, and maintain good working relationships with staff and management.

Job Duties:

• Work as a team player with all restaurant staff.
• Take food and drink orders accurately and notify kitchen of order following department procedures.
• Be prepared to explain menu items, including food content and preparation style.
• Be familiar with daily specials and present to guest.
• Ensure consistency in preparation and presentation of food and drink items before serving to guest.
• Follow all standard food handling, sanitation and health department guidelines.
• Understand and use the proper procedure for guest walk-outs.
• Present guest check and process utilizing proper policies and procedures for cash, room charge or credit card.
• Remain up-to-date on events within hotel/resort.
• Know all dining room floor plans and understand the seat number system.
• Strictly adhere to the rules and regulations established in the employee handbook and the hotel’s policies.
• Follow proper payroll, uniform, and grooming policies and procedures.
• Attend and contribute to all staff meetings, pre-shift meetings, other departmental and hotel meetings and/or training as scheduled.
• Maintain open communication with the Culinary staff as well as the FOH Management
• Respond properly in any hotel emergency or safety situation and is well versed in all procedures
• Utilizing the10’-5’-3’ rule in all interactions
• Recognize and address any problems resulting from guest complaints, intoxication or disruptive behavior.
• Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents.
• Follow all procedures when responding to any hotel emergency or safety situation.
• Perform other duties as assigned or requested.

Minimum Qualifications:

• High School Diploma or equivalent
• Minimum one (1) year experience working as aServer, preferably in an upscale dining environment.
• Strong attention to detail and the ability to handle multiple tasks.
• Ability to work with management staff and other employees in a professional manner.
• Must be 21 years of age or over.
• Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.
• Ability to work a variety of schedules including days, nights, weekends and holidays.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.