Server - Sports & Social Arlington

Xfinity Live!; Arlington (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Xfinity Live! Arlington is seeking a service-oriented server to greet guests, take beverage and food orders, and deliver drinks with a smile in a fast-paced venue.

You will upsell, maintain professionalism, and communicate with kitchen and bar staff, handling payments and moving tables efficiently in a lively, family-friendly sports and entertainment environment.

Qualifications

• Experience in fast-paced food and beverage service.
• Fluent English required; additional languages a plus.
• Ability to upsell and maintain guest satisfaction.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve drinks and menu items, with upsell when possible.
• Maintain energetic, friendly, professional demeanor at all times.
• Communicate clearly with guests and staff.
• Ensure guests meet legal drinking age and monitor alcohol service.
• Handle payments and balance cash at end of shift.
• Coordinate with bartenders and kitchen for orders and service.

Skills

Customer service

English fluency

Cash handling

Multitasking

Job description

Sports & Social Arlington
1650 E Randol Mill Rd
Arlington, TX 76011, USA

Description

The ultimate fan clubhouse for Rangers fans during home games, away games and all-year round. A celebration of Rangers heritage past, present and future, Sports & Social Arlington is a two-level, 30,000 square foot, family-friendly dining and entertainment venue that allows fans unprecedented access to the Texas Rangers. Equipped with skeeball, table tennis, shuffle puck, air hockey, and virtual golf simulators, Sports & Social Arlington serves beer, cocktails, and an eclectic menu of plates for sharing. Combining the traditional elements of a sports tavern with classic interactive games, Sports & Social Arlington is the perfect destination for groups, professionals and all whose competitive spirit thrives.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.