Server Lead & Training Coach - Guest Experience

Compass Group USA; Boston (MA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Free meals

Uniforms and laundering service

Referral bonus

Job summary

Compass Group USA is hiring a SERVER LEAD in Boston, MA. The position offers a full-time schedule with Monday–Friday, 9:00 am–5:00 pm, at 200 Clarendon Street. Previous catering and conference experience is preferred, with a fixed pay rate of $25.00 per hour.

Free meals, uniforms, and laundering services are available at select locations, along with a comprehensive benefits package. As the lead, you will oversee food service operations, train new staff, and ensure a clean, safe dining

Qualifications

• Previous catering and conference experience preferred.

Responsibilities

• Takes and delivers food/drink orders while creating an overall enjoyable dining experience and promoting a clean and safe environment for guests.
• Serves as the point person through which all work related requests are communicated to unit management.
• Trains and acclimates new associates to the company culture, the client's culture and the operations.
• Demonstrates a complete understanding of all menu items and ingredients.
• Promptly addresses and corrects any complaints or issues.
• Assists in the selection and orientation of employees and oversees training of staff in areas of responsibility.
• Performs other duties as assigned.

Skills

Customer service

Conflict resolution

Team coordination

Job description

Compass Group USA is hiring a SERVER LEAD in Boston, MA. The position offers a full-time schedule with Monday–Friday, 9:00 am–5:00 pm, at 200 Clarendon Street. Previous catering and conference experience is preferred, with a fixed pay rate of $25.00 per hour.

Free meals, uniforms, and laundering services are available at select locations, along with a comprehensive benefits package. As the lead, you will oversee food service operations, train new staff, and ensure a clean, safe dining