SERVER LEAD (FULL TIME)

TouchPoint Support Services; Birmingham (AL); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is looking for a dedicated Server Lead to enhance the dining experience at a healthcare facility. This full-time role involves taking and delivering food orders, ensuring a clean environment, and training new staff. With a focus on hospitality, you'll play a key role in creating a welcoming atmosphere for patients and visitors. The position offers competitive pay and a range of benefits, including health insurance and retirement plans. If you're passionate about service and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Retirement Plan

Health and Wellness Programs

Medical, Dental, Vision

Life Insurance

Pet Insurance

Employee Assistance

Discount Marketplace

Voluntary Benefits

Qualifications

• 2 years of server lead experience required.
• Ability to train and orient new associates.

Responsibilities

• Serve as the point of contact for work requests.
• Train and orient new associates to company culture.
• Address and resolve complaints promptly.

Skills

Customer Service

Team Leadership

Menu Knowledge

Complaint Resolution

Job description

Join to apply for the SERVER LEAD (FULL TIME) role at TouchPoint Support Services

Job Details

1. We are hiring immediately for full-time SERVER LEAD positions.
2. Address: UAB St. Vincent's East - 50 Medical Park East, Birmingham, AL 35235. Note: online applications accepted only.
3. Schedule: Full-time, 6:00 am - 6:00 pm. Days may vary, more details upon interview.
4. Requirement: 2 years of server lead experience required.
5. Pay Range: $17.00 - $18.00 per hour.

Application Process

Want to apply via text messaging? Text JOB to 75000 and search for requisition ID 1419369. Message frequency varies; message and data rates may apply. Terms and conditions: http://olivia.paradox.ai/moSkg.

About TouchPoint Support Services

Our mission is to serve hospitality to patients, families, and visitors at Ascension Health hospitals across the U.S. We focus on creating a healing environment through excellent service and facilities. We value diversity, inclusion, and a passion for service.

Job Summary

Take and deliver food/drink orders, create an enjoyable dining experience, and promote a clean and safe environment for guests.

Responsibilities

• Serve as the point of contact for work requests to management.
• Train and orient new associates to company and client culture.
• Understand all menu items and ingredients.
• Address and resolve complaints or issues promptly.
• Assist in employee selection and training.
• Perform other duties as assigned.

Benefits

Full-time and part-time benefits include:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (e.g., Critical Illness, Accident Insurance)

Full-time positions additionally offer:

• Medical, Dental, Vision
• Life Insurance, Disability Insurance
• Benefits like Commuter Benefits, Employee Assistance, FSAs

Equal Opportunity & Compliance

We are committed to diversity and equal opportunity employment. Applications are accepted ongoing until all positions are filled. We maintain a drug-free workplace.