SERVER LEAD (FULL TIME)

Compass Group; Birmingham (AL); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated Server Lead to enhance the dining experience at a healthcare facility. This full-time role involves taking and delivering food orders while ensuring a clean and safe environment. Ideal candidates will possess strong leadership and customer service skills, thriving in a supportive and caring atmosphere. Join a team that values diversity and inclusion, and contribute to creating a healing environment for patients and families. With a commitment to employee well-being, this position offers various benefits, making it a rewarding opportunity for those passionate about service.

Benefits

Medical, Dental, Vision Insurance

Retirement Plan

Health & Wellness Programs

Employee Assistance Program

Flexible Spending Accounts

Pet Insurance

Life and Disability Insurance

Discount Marketplace

Voluntary Benefits

Qualifications

• Minimum of 2 years of server lead experience required.
• Strong leadership and customer service skills are essential.

Responsibilities

• Serve as the main communication point for work requests.
• Train and orient new associates to company culture.
• Address and resolve customer complaints promptly.

Skills

Leadership Skills

Customer Service

Communication

Education

High School Diploma

Job description

TouchPoint

Job Opening: Server Lead

We are hiring immediately for full-time SERVER LEAD positions at UAB St. Vincent's East, located at 50 Medical Park East, Birmingham, AL 35235. Online applications are accepted only.

Schedule: Full-time, 6:00 am - 6:00 pm. Schedule may vary; more details will be provided during the interview.

Requirements: Minimum of 2 years of server lead experience.

Pay Range: $17.00 - $18.00 per hour.

Application Process

Apply via text messaging by texting JOB to 75000 and search for requisition ID 1419369. You can also apply online through our recruitment assistant messaging service. Message frequency varies; message and data rates may apply. To opt out, reply STOP. For help, reply HELP. Terms and conditions: http://olivia.paradox.ai/moSkg.

Our Mission & Culture

At TouchPoint, we are committed to diversity and inclusion. We invite you to start your journey with us today! Applications are accepted ongoing until the position is filled. Even if declined, you may be considered for future opportunities and are welcome to reapply.

If serving others is in your blood and you thrive on helping others heal, TouchPoint is the place for you! Watch why our associates love working here: https://vimeo.com/329375204.

About TouchPoint

We support healthcare facilities across the U.S., providing hospitality services that set the stage for healing. Our work involves more than just food and cleaning — it’s about creating a supportive environment for patients and families.

Ideal Candidate

If you have a passion for service, a caring heart, and leadership skills, you’ll fit right in. Are you generous, hardworking, and proactive in spotting needs?

Job Summary

Responsible for taking and delivering food and drink orders, creating an enjoyable dining experience, and maintaining a clean and safe environment for guests.

Responsibilities

1. Serve as the main communication point for work requests.
2. Train and orient new associates to company and client culture.
3. Understand all menu items and ingredients.
4. Address and resolve customer complaints promptly.
5. Assist in employee selection and training.
6. Perform additional duties as assigned.

Benefits

Both full-time and part-time associates receive benefits including:

• Retirement Plan
• Shopping Program
• Health & Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (e.g., Critical Illness, Accident, Hospital Indemnity)

Full-time positions additionally offer:

• Medical, Dental, Vision Insurance
• Life and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts

Paid and unpaid time off benefits are available in accordance with applicable laws. For positions in certain states or remote work, click here for details.

Workplace Policy

TouchPoint maintains a drug-free workplace. We are an equal opportunity employer committed to fair treatment for all applicants and associates.