Server Lab Engineer: Bring-Up & Debug (Santa Clara)

UST; Mountain View (CA); On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Paid holidays

401(k) with employer matching

Medical, dental, and vision insurance

HSA/FSA options

Job summary

UST in Santa Clara is seeking a Server Lab Technician / Engineer to join our platform bring-up and debug team. You will assemble, configure, and test server hardware, install Linux/Windows/VMware, and perform BIOS, CPLD, firmware, and BMC flashing as part of system bring-up.

You will work on debugging across hardware and software platforms, document results, mentor newer engineers, and support customers. This onsite role requires 40 hours per week with rotating shifts; remote or hybrid work is

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field
• 5+ years of data center server lab, validation, and debug
• Strong understanding of computer architecture, operating systems, and firmware
• Hands-on Linux, Windows, and VMware OS installation and driver configuration
• Proficiency in firmware, BIOS, and BMC flashing and debug workflows
• Experience with debugging tools, triage techniques, and system validation practices
• Excellent analytical, problem-solving, and root cause analysis skills
• Ability to work independently in high-pressure environments while collaborating effectively with cross-functional teams
• Strong communication skills and proven ability to quickly learn new technologies
• Familiarity with hardware assembly, racking, and stacking
• Ability to work full-time onsite in Santa Clara, CA, with 18/7 support coverage, including different shifts and weekends (40 hours/week); remote or hybrid work is not supported
• Comfort working in a high-noise environment; noise-cancelling equipment may be required

Responsibilities

• Assemble, configure, and test server hardware platforms for bring‑up
• Install and configure operating systems (Linux, Windows, VMware) and drivers
• Perform BIOS, CPLD, FW, VR, and BMC installation and flashing, including chipset driver updates
• Connect systems to network environments using DHCP and static IP configurations
• Receive and investigate hardware and software issues reported by engineering teams
• Develop and implement debug tools and procedures to accelerate issue resolution
• Perform root cause analysis of hardware and software failures and document findings
• Work with engineers across firmware, hardware, and systems teams to debug and resolve platform issues
• Maintain detailed documentation of hardware and software configurations, debug activities, and results
• Train and mentor new engineers on debug procedures, tools, and platform setup
• Support customers by troubleshooting and resolving platform‑level issues
• Stay current on emerging hardware, firmware, and software technologies

Skills

Server hardware

Linux

Windows

VMware

Firmware debugging

BMC BIOS flashing

Root cause analysis

Cross-functional teamwork

Education

Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field

Tools

Firmware flashing tools

BIOS flashing

Diagnostic tools

DHCP/Networking setup

Job description

UST in Santa Clara is seeking a Server Lab Technician / Engineer to join our platform bring-up and debug team. You will assemble, configure, and test server hardware, install Linux/Windows/VMware, and perform BIOS, CPLD, firmware, and BMC flashing as part of system bring-up.

You will work on debugging across hardware and software platforms, document results, mentor newer engineers, and support customers. This onsite role requires 40 hours per week with rotating shifts; remote or hybrid work is