Server - Kendall Square

Legal Sea Foods; Cambridge (MA); On-site; USD 4,959,000 - 8,266,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Job summary

Legal Sea Foods in Cambridge, MA is seeking a friendly, guest-focused Server to greet guests, take orders, and deliver food and beverages with precision.

You will explain menus, manage cash and POS, collaborate with hosts and kitchen staff, and uphold high standards during busy service.

Qualifications

• High school diploma or equivalent.
• Previous experience in a restaurant or customer service role is preferred.
• Excellent interpersonal and communication skills.
• Ability to handle cash and paperwork accurately.
• Knowledge of Legal Sea Foods menus, policies, and procedures.
• Able to perform under pressure in a high-volume setting.

Responsibilities

• Greet guests warmly, take their food and beverage orders.
• Explain menu items, ingredients, and preparation methods to guests; ask about allergies.
• Enter orders into the POS system accurately.
• Provide attentive service and anticipate guests' needs.
• Check on guests during meals and address requests/concerns.
• Refill drinks, clear plates, and reset tables.
• Assist with tidying tables and maintaining a pleasant dining area.
• Handle guest complaints professionally and escalate to management.
• Present bills and process payments quickly and accurately.
• Participate in pre-shift meetings and training.
• Collaborate with servers, hosts, and kitchen staff for smooth service.

Skills

Guest service

POS system

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods’ high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.DUTIES & RESPONSIBILITIES:• Greet guests warmly, take their food and beverage orders.• Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.• Enter food and beverage orders into POS system accurately.• Provide attentive and personalized service, anticipating guests’ needs.• Check on guests during their meals to ensure satisfaction and address requests/concerns.• Refill drinks, clear plates, and reset tables.• Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.• Handle guest complaints or concerns professionally and bring issues to management when necessary.• Present bills to guests and process payment transactions accurately and quickly.• Participate in pre-shift meetings and training sessions as required.• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.High school diploma or equivalentPrevious experience in a restaurant or customer service role is preferred.Excellent interpersonal and communication skills.Ability to handle cash and paperwork accurately.Demonstrates good judgment.Must be knowledgeable of Legal Sea Foods menus, policies, and procedures.Must be well versed in Point-of-Sale system.Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.Must be able to perform under pressure in a high-volume restaurant setting.A comprehensive study done by our internal experts determined that our strong sellers earn up to $60.00 per hour!We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.