Server in Ascent Lounge

Four Seasons Hotels and Resorts; Illinois; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Ski passes and storage

Free meals for employees

Job summary

Four Seasons Resort and Residences Jackson Hole seeks a guest-focused lounge associate for the Ascent Lounge. You will deliver beverages and dining experiences that meet Four Seasons standards, while greeting guests with warmth and professionalism.

This role requires a flexible schedule including weekends and holidays, and a background in luxury hospitality. Strong English, excellent presentation, and a passion for service are essential.

Qualifications

• High School diploma or equivalent; college degree preferred.
• 1-2 years experience in a luxury hotel.
• Fluent English required; strong service orientation.

Responsibilities

• Provide guest service aligned with Four Seasons standards.
• Serve beverages and dining experiences at the Ascent Lounge with professionalism and friendliness.
• Maintain flexible schedule to cover all shifts, weekends and holidays.
• Operate the resort’s computer system to ring up sales, print checks, and close readings.

Skills

Guest service

Interpersonal skills

Fluent English

Legal work authorization

Education

High School diploma or equivalent

College degree (preferred)

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.

Responsibilities

• We are looking for an individual who poses an affinity for guest service!

• Candidates must have excellent personal presentation and interpersonal skills. Offer guests of the Ascent Lounge an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required.

• Applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays

• Utilize the resort’s computer system ringing up sales, printing checks, closing checks and completing closing readings.

Preferred Qualifications and Skills

• High School or college degree preferred

• 1-2 years experience in a luxury hotel

• Fluent English

• Food and beverage knowledge

• Strong commitment to service

• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available

• Employee Travel Program!

• Medical, dental and vision insurance for you and your family

• 5 Weeks PTO

• Retail, spa and F&B discounts

• Free Employee Cafeteria meals

• Free uniform dry cleaning

• Discounted/transferable ski passes

• Free ski storage

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal