Server/Host

UPMC; Altoona (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

UPMC Altoona has immediate openings for Host Diet Clerks in our Nutrition Services department. We are looking for friendly faces to help provide excellent experiences to our patients at UPMC! We have both full time and part time opportunities available with varied dayshift schedules.

Must be available to work rotating weekends and holidays. If you have a friendly personality and like to have a positive impact on someone’s day – this could be the perfect position for you!

Qualifications

• Customer service experience required.
• Must have an outgoing personality and be able to deal with patients, visitors, and staff in a positive, courteous, tactful, and cooperative manner.
• Ability to use current technology and computer skills required.

Responsibilities

• Visit patients after tray delivery to ensure satisfaction and substitute items as needed per diet restrictions.
• Answer telephone promptly and courteously and maintain accurate communication.
• Deliver trays at mealtimes and verify two patient identifiers before delivery.

Skills

Customer service

Outgoing personality

Technology use

Education

High School Diploma or GED

Job description

Server/Host (Host Diet Clerk)

UPMC Altoona has immediate openings for Host Diet Clerks (in our Nutrition Services department). We are looking for friendly faces to help provide excellent experiences to our patients at UPMC! We have both full time and part time opportunities available with varied dayshift schedules. Must be available to work rotating weekends and holidays.

If you have a friendly personality and like to have a positive impact on someone’s day – this could be the perfect position for you!

In this role, you will be responsible for patient food service on assigned units; menu selections, tray assembly, tray delivery and pick up, special requests, and in-between meal food delivery.

Responsibilities:

• Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions.

• Answers telephone promptly and courteously and maintains free-flowing accurate communication.

• Responsible for delivering trays at mealtimes in assigned areas. Verifies before delivery two patient identifiers.

• Greets patients with a smile. Addresses patients professionally (by name) and respects privacy.

• Assists patients in selecting their menu choices. Enters menu selections into Hospitality Suite.

• Picks up trays after the patient completes the meal. Empties all fluid containers before placing the tray in the cart for return. Makes sure the cart is empty of clean trays before placing any dirty trays

• Records I&Os as appropriate. Records foods eaten for calorie count on calorie count worksheet.

• High School Diploma or GED required

• Customer service experience required

• Must have an outgoing personality and be able to deal with patients, visitors, and staff in a positive, courteous, tactful, and cooperative manner

• Ability to use current technology and computer skills required

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran